This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact-??s daughter owns 2013 Ford Fiesta. The contact stated while his daughter was driving at 40 MPH, the accelerator pedal was depressed but the vehicle failed to respond. The contact was unsure whether there were warning lights illuminated. The contact-??s daughter was able to continue driving. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer where it was diagnosed that the transmission control module (TCM) had failed and needed to be replaced; however, the parts had been on national back order. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the parts were not available. The failure mileage was approximately 54,000.
The contact owns a 2013 Ford Fiesta. The contact stated that the vehicle would surge while driving and the vehicle was making an abnormal clinking sound. Additionally, the contact stated while driving 35 MPH, the vehicle was surging significantly and started to decelerate independently. The "Transmission Malfunction. Service Now" message was displayed. The contact released the accelerator pedal and depressed the brake pedal. The contact then slowly depressed the accelerator pedal and the vehicle responded. The contact was able to continue driving at slower speeds. The dealer was contacted and informed the contact that they did not have an early availability for diagnostic test. The vehicle was taken to a transmission specialist where it was diagnosed that the Transmission Control Module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 35,200.
The contact owns a 2013 Ford Fiesta. The contact stated that while coming to a stop, the vehicle shuddered and hesitated before stalling. The transmission failure message was displayed. Additionally, on several occasions, the vehicle would not immediately respond after shifting to reverse(R). The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified but no assistance was offered. The approximate failure mileage was 83,000.
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and then lost motive power. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The mechanic replaced the transmission; however, the failure recurred. Several unknown dealers were made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was made aware of the failure and two cases were opened. The manufacturer referred the contact to the Better Business Bureau and NHTSA for assistance. The failure mileage was approximately 22,000.
The contact owns a 2013 Ford Fiesta. The contact stated while his wife was driving uphill at 5 MPH, the transmission inadvertently lost power and the vehicle rolled back downhill. There were no warning lights illuminated. The contact stated after replacing the battery himself, the warning message "transmission malfunction" appeared on the instrument panel. The vehicle was taken to the dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA. The approximate failure mileage was 52,000.
- Strawberry Plains, TN, USA
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My transmission light came on and the car began to shutter, would stay at a consistent speed even when I wasn't touching the gas pedal, and the tachometer was fluctuating up and down when I was not touching the gas pedal. I had a passenger in the car, and we both felt unsafe with how the car was acting. I took the car into an auto shop to look at the transmission fluid in case that was the issue, but they said it was fine and that I should have a diagnostic test done on the transmission to see if it needs to be replaced.
The contact owns a 2013 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled. Occasionally while driving, the transmission erroneously shifted into neutral and the vehicle failed to accelerate. The vehicle was examined by an independent mechanic who diagnosed that the shift control module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 40,000. The VIN was not available.
Purchased used on March 2021 dealership somehow made it drive perfect until I drove it for 2 days. Then noticed engine shifting issues, loss of transmission engagement while driving, no-start, or a lack of power. Idles very rough in parked position- spitting and sputtering. Vehicle stalling, losing power while driving, rpms at 4 while on highway @ 65-70 mph as if it never changed out of 2nd or 3rd gear. Called Ford and had the tcm updated April 2021 at gabriel Ford dealership, livingston Texas.the update did not help and I was told that I needed to "drive it like I stole it" but that makes the power-train issues worse. Ford dealership pointed me to NHTSA to write a complaint. As of May 15, 2021 it doesn't matter if its on highway, local in town, low mph or 65 mph the transmission continues to jerk, lose power, sputter, after updating the check engine warning light never came on when transmission issues happened. Vehicle jerking. After driving about 20 miles with rpms at 4 stopping at a light then trying to accelerate the vehicle sputtered and would not gain acceleration, very slow to gain acceleration. Loss of acceleration power will cut out & car will buck & sputter, also makes a grinding or noise then stopped. It's almost caused accidents with my children in the car!. RPM revs up really high but the speed doesn't change. At a red light my car began acting funny when the light turned green the car was hesitant to go it was having trouble shifting and accelerating the check engine light never came on. This vehicle power train transmission is faulty and very dangerous. Highway or street driving, in traffic, presenting a dangerous driving hazard. Current mileage @144,000
The contact owns a 2013 Ford Fiesta. The contact stated while driving 30 mph, the transmission failed to shift gears as needed. The contact stated that the check engine warning light was illuminated. The vehicle was towed to family Ford (909 pike St, marietta, oh 45750) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle had been repaired twice however, the failure recurred. The manufacturer had been informed of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 105,000.
The contact owns a 2013 Ford Fiesta. The contact stated while at stationary and attempting to depress the accelerator pedal, the vehicle nearly stalled while in motion. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
The contact owns a 2013 Ford Fiesta. The contact stated while driving 5 mph, the vehicle stalled with the check engine warning light illuminated. The contact stated that the vehicle jerked while the accelerator pedal was depressed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be repaired. The contact referenced manufacturer communication number: 14M02-S4 (power train) as a possible solution. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 150,000.
I am the 2nd owner of the vehicle. This car had no known issues until 6 mohts after purchase. I purchased this car in March 26, 2018. Car stutters when accelerating, when I first push the gas pedal the car acts as if I’M push both the gas and break it doesn’T know if it wants to go or not the RPM revs up really high but the speed doesn’T change. At a red light my car began acting funny when the light turned green the car was hesitant to go it was having trouble shifting and accelerating the check engine light came on the next day and the code came back for a clutch sensor I have a dual transmission Ford Fiesta the car wont turn over sometimes and has trouble stopping. When I am on the highway and I have to stop at a stoplight my engine warning light will come on and the car will idle rough.
The contact owns a 2013 Ford Fiesta. The contact stated that at low speeds, the vehicle hesitated while shifting gears with the check engine warning light illuminated. The contact turned off and restarted the vehicle and the vehicle resumed normal operation. The vehicle was taken to kindle Ford-Lincoln (525 stone harbor blvd, cape may court house, NJ 08210, (800) 678-8320) to be diagnosed. The contact was informed that the shifter, input seal, and clutch where defective and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was made aware of the failure and informed the contact that the warranty was expired. The failure mileage was approximately 74,300.
While driving the vehicle all power was lost and the car was not controlable. The engine malfunction lilght did come on. I did have the car towed and is apparently a know wiring issue related to service bulletin tsb-131115.
The contact owns 2013 Ford Fiesta. The contact stated while driving 25 mph, the vehicle shuddered and jerked while shifting into 1st gear causing the vehicle to stall with several unknown warning lights illuminated. The vehicle was turned off, restarted, and resumed normal operation after approximately 30 minutes. The vehicle was taken to metro Ford (2860 S. noland rd, independence, mo 64055) however, the vehicle was not diagnosed nor repaired. The contact stated that the transmission was replaced. The vehicle was not drivable. The manufacturer was made aware of the failure and informed the contact that the warranty was expired. The failure mileage was 30,211.
The car has an issue with the PCM. It has a recall that was never fixed, but a code pops up regarding that issue when I self diagnose the car. Also, my transmission is acting up and a wrench light pops up saying "engine malfunction. Service now." The transmission shudders too when accelerating and now the car drives slow constantly.
6/18/20 car seized up as if hand brake were on. Loud grinding, shaking, barely move on acceleration. Ford dealer said nothing wrong. 6/20/20. Returned to Ford with same complaint but worse. Repaired transmission leak. 8/11/20 towed to aaa recommended mechanic. Said problem was brakes. Made repair. 8/31/20 same symptoms but much worse. Towed to same mechanic. Do not have response yet. Researched symptoms on motorbisquit, carcomplaints, Ford corporate website. All say 2013 Fiesta transmission is a lemon. My car is dangerous to drive.
Engine malfunction service now message appears randomly. Engine loses power, no accelerator pedal function while highway or street driving, in traffic, presenting a dangerous driving hazard. Ford dealer say's" no dtc found upon testing. Cannot determine cause, cannot repair.
A D V E R T I S E M E N T S
- Van Buren, AR, USA