This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2013 Ford Fiesta. The contact stated that while driving about 45 mph, the second vehicle in front slammed on their brakes causing the vehicle in front to abruptly stop as a result the contact rear end the vehicle in front. The brake was stiff and was unable to brake. There were no warning lights. The hood, headlight, radiator, and front bumper were destroyed but the air bags failed to deploy. The contact sustained muscle aches and pains and was taken to the emergency center. The contact mentioned that there was no broken bones but suffers from panic attacks. A police report was filed. The vehicle was totaled and was towed to a tow yard. The dealer was not called. The manufacturer was made aware of the failure and did not offer any help. The contact also mentioned that in February of 2020 a deer jumped in front of the vehicle causing the contact to hit the deer. The air bags also failed to deploy on that occasion. The failure mileage was approximately 175,000.
The contact owns a 2013 Ford Fiesta. While operating the vehicle, several warning indicators, including the traction control and ABS, illuminated and continuously flashed. Also, the rpms erroneously revved high. The cause of the failures was not determined. Red hill Ford (602 main St, red hill, pa) and the manufacturer were notified of the failure. The manufacturer provided case number: Cas-24520897. The failure mileage was 42,000.
I am the owner of a 2013 Ford Fiesta SE. I take my car for regular maintenence. I replaced my front and rear brakes in December. A month or two ago I felt an anomaly in my suspension and brakes. The car kept feeling like had a shimmy while driving. It also started making a weird noise. I had my vehicle visually inspected and nothing was noted. I finally took my vehicle to kendricks body shop in aiken, SC and they told me that my brakes had failed causing them to go through the rear backing plate. I was also informed that my vehicle needed to be towed and it was not safe to drive.
The contact owns a 2013 Ford Fiesta. On several occasions, the brake pedal was depressed, but failed to release when the contact's foot was removed from the brake pedal and seized. The vehicle was taken to B.J. mauer motor company (located at 327 alwine rd, boswell, pa 15531, (800) 322-1924) where it was diagnosed that the brake hose and brake calipers needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 117,000. Consumer stated hydraulic control unit, master cylinder was replaced. Rotors, calipers and hoses changed to trouble shoot.
- Ligonier, PA, USA
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My daughter took her car in for repair end of July 2014, due to very bad shuttering, shaking, acceleration and brake issue. Dealership claims they reset the computer that speaks to the transmission. I had her take car back about 10 days later due to the same issue. They claim there was nothing wrong with vehicle that she needs to drive at least another 1000 miles so that computer can register her driving habits"?" I drove her to work the following Friday and as I was leaving uphill parking structure the car felt as it completely stalled out, I had the pedal floored and nothing and then out of nowhere the car jumped and accelerated forward. Luckily there were no cars in front of me I would of definitely hit them. I drove vehicle straight to dealership and asked salesman to take for a test drive. He stated that there was clearly a problem and he would have gsm call me by the following Monday. Tuesday comes and as my daughter was driving to work she was involved in an accident due to the car not accelerating so she floored it and unfortunate for her hit the vehicle in front of her. I called salesman back and he said he would call me back, 3 weeks later no phone call from salesman or gsm. Accident occured on 8-19-14 then we received a letter postmarked 8-26-14. Customer satisfaction program claiming they have extended her warranty on clutch and transmission input shaft salsas well as the transmission software calibration for a total of 7 years or 100,000 miles whichever occurs first. To date still have not received call back from salesman or general service manager. Vehicle needs to be recalled......
I purchased the vehicle used in February of 2014. A couple of days after having the vehicle it started to make loud grinding noises, when I tried to accelerate it would sputter and almost stall. I took it in on March 05, 2014 and the dealership had it for a week. When I picked it up, I was told that they could not find anything wrong with it and the grinding was "normal". the grinding noises, the sputtering, the slow acceleration, and other issues are still happening with this vehicle. When I call to see if I can take it in, I am told that this is normal for this vehicle. These 'normal' attributes should be disclosed prior to purchasing the vehicle. When I am at a stop and I start to accelerate, the car does not accelerate and it lunges and it has caused me to almost get rear-ended on more than one occasion. There has been a couple of times where I am driving on the highway at a steady speed and when I try to accelerate, it does not accelerate and the rpms just shoot up. The transmission of this vehicle has too many bugs in it and it is causing a safety concern. If I would have known that these things were 'normal' prior to purchasing the vehicle, I never would have bought it. Something needs to be done about this. I have seen numerous complaints that are very similar to mine and it truly is a safety concern that needs to be addressed.
Last night I was driving in the highway, there was traffic congestion and I tried to brake but the brakes didn't respond even when I pushed the brake until the end. Finally, my car impacted the other car. After that, when I tried to move the car to the side, I almost collide the car again because this time the brake was blocked and I had to put the parking position quickly. This happen to me before but I was in a parking lot, the speed was very low and I could control the situation. I didn't pay to much attention in that moment when because it didn't happen again until last night when I had the accident. I also have been facing problems with the steering of the car. I turned on the car and when I put it in direct, the car went backward and the opposite, I put it in reverse and the car went forward. It happened like three times. During this year. This is a new car that I bought on December last year, and I don't feel safe driving this car.
Transmission started grinding while trying to accelerate from sitting idle. Brakes locked up 3 different times while I had my foot on the brake. The transmission revs very high with any street that is not completely flat. When I sit at a stop light it will roll backward when I try to go. It is an automatic transmission.
A D V E R T I S E M E N T S
- Trenton, SC, USA