This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Im not sure if I have selected correct options. But all I know is when I slow my car and they try to accelerate the car does not speed up immediately it take few minutes. Hence I have to accelerate more to make the car running. This has always been an issue. Quite difficult while switching lanes on highways or taking turns. Specially driving in winter is scary. I find the car very unpredictable. I took it to the servicing centre in toronto ca at dufferin for the recall that was issued and the issue is still not resolved. After informing them they just disregarded saying this is an issue with all Ford. Thinking im a women and dont understand much of cars I forgot about it. Even when it rains while applying a brake it startles and doesn't stop immediately. This issue was also discussed with the Ford centre at dufferin St in toronto. I sometimes fear to drive my car as I have my child and pets along with me. This is ongoing thing daily so cant specify which date exactly as whenever we drive we have this issue.
Takata recall - on Tuesday 25th of June, thecar started slowing down and acting a little weird. No matter how much I gave it gas it went into turtle mode and cut off. I towed it to darcars Ford in lahnam, md. The two warranties on the vehicle expired so I bought extended warranty. The warranty company is telling me they don't replace clutch barren- shift fork A- shift fork B and seat belt light which is on. Now I haft to pay $180 dollars for a diagnostic test and it still needs another test for the seat belt light. What am I to do if Ford does not help with this problem.
The car randomly does not start this all began after my transmission programming being updated and now my PCM is failing and sometimes they car excellerates and the engine revs higher than normal. On several occasions this car has left me stranded. Random codes appear and disappear. One time my car turned off and I lost power steering.
I bought this car from a houston Honda dealership in may of 2017, I late September 2017, early October 2017, I took my car into the Honda dealership because my 'traction control', 'ABS', & 'anti-skid' lights came on. My radio cut in & out, my headlights would cut off and on/dim while driving, causing the gears in my car to shift. I was told to take it to Ford. I took it to Ford, they diagnosed it, I needed a new 'tcm' which is the computer system inside of the car. The warranty covered it, & I got a new one. After that, I was told I needed a new battery, so I got one, put it in, the car ran good for a month or so. The 'tcm' slipped again, & I was back to square one. November 2017 is then the transmission problems really began; interior dashboard lights began to flicker, & my engine light came on, shortly after exiting the highway, my car stopped accelerating. My foot was pressed down on the gas pedal, but the car wouldn't speed up, all you could hear was the engine running. I had to pull over, turn off, and turn my car back on, to continue driving. After numerous trips to Ford, two new batteries, & two new alternators, I am still having the same problems. It has been about a year having this car, & they are still unable to properly diagnose, & fix the problem. In a year span, I have been car-less for about 4 weeks (collectively), have taken multiple uber rides, to and from the dealership(s), and no progress has been made on my 2013 Ford Fiesta!
The clutch has been replaced three times and car continues to hesitate, bucks, lurches forward, and engine makes buzzing sound feels like it's dragging when driving. Most recently at a stop sign the car accelerated and lurched forward I had two feet on the brake it was difficult to control.
- Wilmington, MA, USA
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While driving on the expressway my car began smoking and began to overheat which caused a cracked cylinder head that sprayed oil all over the inside of my hood sparking a small fire under the hood. The computer began to shut the car down and displayed a warning message that stated sudden loss of oil pressure, please prepare to pull over safely. Just as I read that message the brakes started to lock and the steering became harder to turn as I tried to get off the next exit from the expressway. I reinjured my broken ankle in trying to keep stop and control the car. Once pulled over the car continued to smoke and no longer started. I filed a claim with my insurance and it was denied as they found the cause was due to recall mechanical or electrical breakdown still under powertrain warranty. I went online and found on the Ford Motor Company mediacenter website this recall notice date 3/29/17. My VIN # was not on this list but to the letter is what I experienced: Ford issues safety recall for certain 2013-15 Ford escape, Ford Fiesta St, Ford Fusion and Ford transit connect 1.6-liter gtdi vehicles for under-hood fire risk Ford is issuing a safety recall in North America for approximately 230,000 2014 Ford escape, 2014-15 Ford Fiesta St, 2013-14 Ford Fusion and 2013-15 Ford transit connect vehicles equipped with 1.6-liter gtdi engines. Ford's investigation of these vehicles has identified a risk of under-hood fires. In the affected vehicles, a lack of coolant circulation could cause an engine to overheat, resulting in a crack in the cylinder head. A cracked cylinder head can result in a pressurized oil leak. Oil that comes into contact with a hot engine surface increases the risk of a fire in the engine compartment. Ford is aware of 29 reports of fire associated with this issue in the United States and Canada. No injuries have been reported.
Casenumber:1024456 I have been taking my car to summerville Ford dealership since purchased in August of 2015 recalls transmission issues door locks it happened when moving they said would call when transmission rep.came in..I was fine to drive. Then door latches recalled. They replaced, and my drivers window stopped at a point before going down all theway. It seemed to finally go down but felt like scraping or getting hung up. These folks also left a hubcap off last October though..and did not know..I ruled out as human graced and gave benefit of doubt. When I called they were closed. So I brought back and they said it was a relay switch...but I knew it wasn't because it was not acting like that until (door latch) replacement. Then it went away seemingly. I brought back again for check engine light.. then had a fan motor issue they told me to pay warranty and they would cover.
Over the last 2 months, the radio and instrument dashboard have been flashing intermittently and car losing power. Brought to Ford dealership but they couldn't duplicate the problem during test drive. In addition to the problems listed earlier, now the tcs off keeps on flashing even when car is idle.
Ford has recalled transmission control module on my car, it has been determined a transmission clutch is needed to repair the car to prevent the car from changing gears while the car is in motion and can cause damage, harm and death. The dealership will not repair my car as required by Ford motors company as I have requested a rental car while my car in in service. I am seriously concerned if my car is not repaired the car could cause harm to me and possible death as the car does hestiate and stall while going thru intersections and at stop signs and take off.
When accelerating the Fiesta lurches and then goes forward. The air conditioning pumps out cool air and then hot air off and on. The lurching issue has not been repaired and this is the fourth visit.
I leased this as my first new car. When I first purchased it, I loved it. As time went on, I noticed that my car would start to jerk as I'd accelerate and the shifting was never smooth. When I had an oil change, I asked about it and was told that because it was converted from a manual to an automatic (like all the automatic Fiestas), it felt like I was shifting gears. I'm not too good with cars, so I trusted Ford. It got worse over time and to this day they say that it is normal. I've went in twice for recalls and services on my car. They still say it's normal. This is not normal. I've opted to lease another car because I am so unhappy with my Ford. I still have it, but I don't like to drive it. If I had to do it again, I would never lease a Ford. It feels like I've wasted my money and they do not care about their customers.
On several occasions now my traction control and ABS have malfunctioned. Tonight while driving on the highway the ABS, traction control and hill assist warning lights came on followed by a complete loss of power steering.
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- Hoffman Estates, IL, USA