This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle suffered a direct rear impact from another vehicle traveling approximately 95 mph while this Ford Fiesta was traveling 60 mph forward. Both front seats were positioned upright with a properly seated driver and a passenger seated whilst turning his body behind the seat. The impact was severe enough to trigger the Ford Fiesta's SOS Post-Crash Alert System. As a result of the impact, both front seats of the vehicle broke free of their positions and reclined backwards. This action of the seats cause the driver to lose control of the vehicle as his hands were stripped from the wheel. The airbags did not deploy. The driver's head flew forward and slammed back hard into the headrest. The vehicle was inspected by a police officer at the scene who commented that the seats had failed. The vehicle was also inspected by an insurance inspector. The vehicle is currently in the possession of Progressive and may be available to inspect. The vehicle was in proper working order before the accident occured and provided no sign of issues with the seats.
The door on my 2013 Ford Fiesta open!! my daughter was making a left turn to merge on to the interstate when the rear passenger door flew open and all the things she had fell out! suppose my little nieces were in there or the door flies open and a car hits it! I looked up how to fix when I came across a recall stating the doors unlatch!! recall: 20S30 is the recall; I went to the dealership. The service advisor stated they don"T have the ?kits? to fix all 4 doors right now and they won?T have them until September !! in the meantime I could have one door fixed for about $500! I could save my invoice and ask for reimbursement after all doors have been fixed; after recall is performed. This is a huge safety issue because if I fix one door what"S to see another door just open and something tragic occurs! I need to drive the vehicle; we don't have any other means of transportation. I have doctor appointments 4-5 times a week; not to mention work as well! we need some assistance, someone that is willing to address and rectify this issue immediately.
Driving down the road at 45 mph the rear driver side passenger door flew open and then would not close. My 13 year old daughter was seated there at the time and almost fell out! called local dealership and because I am 3 miles over my warranty mileage they will not fix. This is a huge safety issue!!!
- Los Lunas, NM, USA
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- Ormond Beach, FL, USA