I have the S package, so the doors can only be locked by key or by the interior power door lock button. If the doors are locked by key (which is how I usually lock my car), and then the passenger door is unlocked first, the interior power door lock button does not operate. This is a safety problem in numerous ways: I discovered the problem when my teenage daughter wanted to sit in the car while I did grocery shopping and could not lock herself in the car (which is a safety rule I require). Another problem would be if I needed to get into the car quickly from the nearest side if I felt unsafe, and then lock myself in while calling 911--can't do it in this car. Aside from safety, this is a real inconvenience. When I reported the problem to the Ford dealership where I bought my car and asked them to fix it, they said they had never encountered this problem and called it into the Ford hotline. After consulting with the hotline they told me the car was designed this way, so there was nothing to fix. They even tried it on several cars in their lot and they all malfunctioned the same way. I was not told about this "design" feature before I purchased the car--and, believe me, it would have been a deal-breaker--but Ford will not admit that it is a design flaw.

- San Diego, CA, USA