This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Manual transmission : goes in and out of gear while driving on its own. Clutch peddle becomes loose and unable to place car into gear. After many attempts if finally goes into gear and returns to normal use. Normal usage lasts for a few days then the problem returns. Engine lite turns on and off at all times. Have taken it in to be checked out and am informed "there is nothing wrong with it."
The contact owns a 2012 Ford Fiesta. While driving various speeds, the vehicle stalled and abruptly stopped without warning. In addition, the power train failed and the contact was unable to shift the transmission out of gear. The dealer diagnosed that the transmission control module and software needed to be replaced. The vehicle was repaired. After the vehicle was repaired, the failure recurred several other times. The manufacturer was notified of the failure. The approximate failure mileage was 6,000.
When I purchased the car it has a really bad hesitation whenever it switched gears. I took it back the very next day and it was supposedly fixed. However when I got the car back I was told that the shutter would never go away because that's how the car was supposed to function. Lately this is the third time I have had to take the car back since Feb 2016. This last time I was leaving from my driveway onto the main road. When I switched gears from reverse to drive and press the gas the car would not accelerate. There were cars behind me who had to slam on brakes when they realize I was not moving anymore. I could've been hit and injured really badly. While eventually the vehicle did pick up it has happened several times. The lag in the car when you hit the gas, the horrible jerk, the shutter, and the violent shaking could put my children and I lives' at stake.
I have had my 2012 Ford Fiesta ses since September 2011. My vehicle was involved in a transmission recall awhile back and ever since it has had constant transmission issues to include jerky shifting, sluggish acceleration, failure to shift gears, transmission failure message appearing on the radio screen and all constant jerking when driving coming from the transmission. I have had it looked at before with being told it was operating as it should. If this is how it's supposed to operate, I will never purchase another Ford.
- El Paso, TX, USA
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My Fiesta will not shift past second gear. I have to lightly press the pedal for it to move at all, if it is pressed too hard it won't shift out of first. I am at 70,900 miles. I am currently waiting on the tow truck, hoping the issue is covered by the warranty extension.
Transmission, keeps on shaking a lot when in drive and taking off, at times it stops and does not go forward, for 2 or 3 seconds on the road, when the seems to shift to another gear, it shakes and it seems it does not move forward in the middle of a intersection, I have already have taken to Ford dealer several times for repairs and now I need to take it in again after thanksgiving, I have already spoke to someone at the dealer to see if they can replace the transmission, they said no, gas mileage is bad for a small car, getting tired of it, if I trade it in for another vehicle, I will not get a good deal because the transmission is bad, it is a safety hazard
The contact owns a 2012 Ford Fiesta. While driving various speeds uphill, the accelerator pedal was depressed and the vehicle moved very slowly. Also, when parked on a hill, the vehicle would roll backwards without warning. The dealer could not duplicate the failure. The vehicle was included in a recall and the clutch was replaced, but the failure recurred. The manufacturer was not notified. The NHTSA campaign number was unknown. The failure mileage was approximately 50,000.
My wife and I have consistently had issues dealing with the transmission of our 2012 Ford Fiesta SE. The transmission fails to properly accelerate on a regular basis. Specifically switching between 1 and 2 gear which is very important when it comes to accelerating. Also, decelerating has been an issue with the gears not wanting to properly shift down. This is affecting my ability to stop the car. The car was taken to the dealership on 11-9-16 where the transmission control module had a recall and was supposed to be reprogrammed/replaced. The car is still continuously failing to shift properly and is almost as if the car is going to stall. Lastly, there has been multiple occasions where the car would not crank/turn over. I have read many instances of other Ford Fiestas users cars not starting properly either.
The car jerks and hesitates on acceleration the clutch on the transmission has been replaced 6 times and has yet to fix the problem since I bought it used in 2013 Ford will not help us trade in the car even though I was lied to many times about how it is a car that is only supposed to be driven by one person and so on and so on but if that is true how could the sale the car used plus not tell the consumer this before someone buys it they also said it is passed the lemon law time so I guess we are stuck with this dangerous car with my kids just like in other bad company they wait till someone gets in a wreck and dies before they help anyone truly ashame.
Jerks and shudders when accelerating constantly - on highways and city streets. Transmission makes a grinding noise when driving. Sometimes will take a few seconds to accelerate at all - this is very dangerous on highways because the car will get "stuck" and not accelerate.
The contact owns a 2012 Ford Fiesta. While driving 60 mph, the vehicle stalled, but restarted immediately without warning. The vehicle was taken to a dealer where it was diagnosed and repaired. The clutch was replaced. The contact stated that the vehicle had an automatic transmission. The failure recurred twice and the clutch was replaced again. The contact was informed that the transmission module needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified. The failure mileage was 36,000.
I bought my 2012 Ford Fiesta in 9/2015 with approx.16,000 miles on it. Since I purchased the car, it has been in the shop 5 times (one of which for 26 days). #1 was due to the door latch. My 10yr old was sitting in the backseat when the right side door swung open while I was making a turn. #2 was due to the transmission. The car was having trouble shifting gears & began shaking, then the lights inside & out started blinking and the car completely shut off while I was driving down the highway. #3 was for the transmission again, which locked up while I was driving down I75 in naples the evening of 12/28/2015. The car completely locked up and had to be towed in the middle of the night. #4 the transmission again. While driving North on I75 the car started making a strange whinny noise then shortly after locked up while I was still driving. That time I barely made it off to the side of the highway. Car was towed again to dealership. #5 transmission...again. While driving at 11:30pm at night 8/2016 car lights started blinking on & off and then the car completely shut off while I was driving. Managed to be able to turn it on again and drive it to the dealership...where it stayed for 26 straight days. Tomorrow will be #6...due to transmission problems...again. Car is making whinny noises again, shaking and having trouble shifting gears, temperature light is coming on and A/C is not cooling anymore. Tomorrow I'll be getting an attorney as well.
The vehicle shutters, hesitates upon acceleration and also lurches you into traffic. You can hardly control the vehicle. Terrifying to drive. This is a recuring issue that typically happens at intersections.
The vehicle has been in the shop 4 X since purchase for either the clutch or transmission, it has been in repair more than in my driveway and I am getting nowhere with Ford or the repair center. This car has stalled in traffic, won't start, drifted backwards. This happens on city as well as highways. Im in fear of losing my life in this car or hurting someone else. I believe the desler that sold me this car knew about the defects.
I WAS DRIVING ON HWY 301 AND WATER COOLANT LIGHT CAME ON. I STOPPED A FEW FEET AT FIRST STATION. WATER WAS POURING OUT MY RADIATOR. I GOT A TOW AND TOW TRUCK DRIVER SAID MINE WAS THIRD CAR IN A WEEK THIS HAPPENED TO IN STATESBORO GA AREA. PLASTIC FAN BROKE WENT THRU RADIATOR AND BLOWED THE HEAD GASKET. REPAIR MAN SAID PROBABLY IN 3 SECONDS FLAT. TWO WEEKS BEFORE HAD OIL CHANGES AND DAY OF EMERGENCY CHECKED ALL WATER AND OIL BEFORE LEAVING HOME. I AM A WIDOW AND THIS IS GONE COST ME AROUND 2,000 AND I AM IN BANKRUPTCY. I JUST WONDER IF THIS IS A RECALL OR SHOULD BED. MY WARRANTY IS OUT BUT I ONLY HAVE 66,000 MILES ON MY CAR AND THOUGHT IT WAS LAST LOTS MORE YEARS. IS THERE ANYTHING YOU CAN DO TO HELP ME. I REALLY LOVE MY CAR BUT ITS ALREADY HAD A TRANSMISSION RECALL AND LOCK RECALL WHICH I WAS FIXING TO GET FIXED. TRANSMISSION HAS BEEN FIXED AND I GET 32 MILES TO GALLON IN GAS WHICH IS TERRIFIC. PLEASE JUST CHECK IS THIS NEEDS TO BE A RECALL AND LET MY MECHANIC KNOW AT SOUTHSIDE AUTOMOTIVE IN JESUP GA AND HIS NUMBER IS [XXX]. I REALLY FEEL FORD MOTOR SHOULD RECALL ON THIS AND MY CAR SHOULD BE PAID FOR SO YOUR BUSINESS WILL BE WHAT ITS SUPPOSE TO BE A GOOD AMERICAN BUSINESS THAT DOES WHATS RIGHT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Transmission failures on Ford Fiesta. I have had the the current recall done back in November of 2015. At that time I also had a clutch installed on the vehicle. Since then the transmission has locked up and failed again. The vehicle will not go into reverse only forward. I believe the transmission issues on the Ford Fiesta are far worse than what Ford is reporting. I would like to have an investigation started to find out what the underlying issues with this and to see if Ford is hiding anything. I believe that this is the inherent problem with the transmission that Ford has put in their Fiestas and focuses. The Ford Fiesta has become a dangerous vehicle when the transmission locks up will not accelerate will not shift into gear.
The contact owns a 2012 Ford Fiesta. While driving 29 mph, the transmission malfunction warning light illuminated. The vehicle stalled and abruptly stopped. In addition, the transmission experienced a power train failure. The contact was unable to shift the transmission out of gear. The contact sustained whiplash, a mild heart attack, blunt abdominal trauma, and abdominal contusion from being restrained by the seat belt. The contact required medical attention. The vehicle was flat towed to the contact's residence. The contact stated that the tcm was updated previously under a service bulletin; however, the update failed to prevent the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.
Car shudders, jerks, and lurches. Concerned about it even being safe to drive. Do not have the control needed to drive safe at all times. The dealer has made repairs and adjustment to the transmission issue more than three times. The dealer claims it is fixed each time and each time the problem remains. Seems like the NHTSA should step in before someone gets hurt. After researching, it is obvious that this problem is far from unique. Please someone get involved.
The contact owns a 2012 Ford Fiesta. While driving at various speeds, the vehicle experienced loss of power and vibrated abnormally. When the accelerator pedal was depressed, the vehicle failed to respond. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission control module and software needed to be replaced. The vehicle was repaired per service bulletin number: Tsb-15B22 (electrical system, power train); however, the failure recurred. The manufacturer was notified. The approximate failure mileage was 98,000.
A D V E R T I S E M E N T S
- Avondale, AZ, USA