The contact owns a 2011 Ford Fiesta. The contact stated that the parking lights on the vehicle were defective and failed to operate as needed. Upon inspection, the contact discovered that debris had entered the electrical box located underneath the vehicle in the engine block. The contact stated that there was no secondary cover covering the electrical relays which he believed had caused the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 101,000.

- Sneads Ferry, NC, USA

The contact owns a 2011 Ford Fiesta. The contact stated that while driving in the early morning, the headlights became inoperable. The contact could not see the road in front of her and she stopped the vehicle and turned on her hi-beams. The contact researched the issue and it was for the battery junction box. Inside the junction box there was water, sand and silt which caused an electrical short. Healey Ford Lincoln (2528 route 17M, goshen, NY 10924, (845) 291-1998) was called and an appointment was scheduled. The contact stated that the dealer had previously repaired the vehicle for the same failure under a customer satisfaction program however, declined to offer the free repair a second time. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The failure mileage was 86,000.

- Monroe, NY, USA