This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I purchased my vehicle new I had several problems with the transmission. After several trips to joe cotton Ford in carol stream, il there was no remedy besides removing the cables from the battery to reset the vehicle's computer. On September of this year I received a letter from Ford Motor Co. To advise that they need to do a software update due to a tcm circuit failure. I took my vehicle to friendly Ford 333 E irving park, roselle, il, on Monday November 11, 2019, so they can rectify the problem. Prior to taking my vehicle to the dealership I removed the battery cables. Apparently the dealership was not able to install the new software. The service advisor advised me that the card code reader was not able to identify the error message and they had to charge me. My vehicle was at the dealership for several days and they loaned me a car while it was in service. I was charged $199 for them to look at the problem and since they could not update the software I had to pay the bill. I called Ford Motor Co. For assistance and the agent told me that there was little they can do since the dealership is a franchise. This is unjust that I was charged for something I was advised that would be free of charge. I hope to be reimbursed.
I just purchased the car on 9/14/2019. Low beam drivers front light doesn't work. So we thought a fuse or bulb. Not that. It is something electrical. The car does not start now. It's parked in my driveway. Have to get it towed to the dealer now. I don't know why they didn't take care of this. They knew there was a problem. The mechanics checked it, washed it and filled it up. So I called them back today. They said nothing. Now I have to pay more money to get my car fixed. They'll here from me again after it goes to the dealer.
The contact owns a 2011 Ford Fiesta. While driving at any speed, the brakes squeaked, the steering lost power, and the check engine indicator illuminated. The vehicle was taken to friendly Kia (877-544-6719, located at 5819 us-19, new port richey, fl 34652) where it was determined that the failure was due to humidity. The vehicle was then taken to Ford of port richey (727-233-7143, located at 10715 us-19, port richey, fl 34668) where it was diagnosed that the brakes, transmission, and battery needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the dealer. The vehicle was repaired. The failure mileage was approximately 14,000.
Since I bought this car used, I have had nothing but issues that are seemingly related to Ford's dps6 transmission and electrical wiring. My gears slip out of place and my car doesn't seem to want to accelerate or slow down properly. My horn and front windows don't work and we've tried switching fuses and checking the door wiring. In relation to the transmission, I was on westbound I4 outside of downtown orlando around 2:00 4/24/19 (my birthday) and my car accelerated forward as I braked, which made me hit the car in front of me. There were no codes, no lights, no warnings on my car and it's under 100,000 miles. I was as a result faulted for my accident which skyrocketed my insurance. We spent money fixing the damage from the accident, not realizing that Ford has been lying about their transmission. I bought this car used and have had it for less than a year and, the person who had it before me drove it as a work car. I attempted to bring my car in on 7/19, as I found an article from detroit free press about this problem saying Ford dealerships would be able to attend to the issue. I called three dealerships and one hung up on me and the other two said that they couldn't help me. I do not feel driving safe in my car at this point as Ford is dodging the issue at hand. I am a 21 year old supporting herself and I cannot afford to fix anymore issues that happen because of this insanely unbelievable error from Ford.
This transmission bucks, shakes, and at time falls completely down on quick acceleration. Upon acceleration it just comes out of gear, and rev the engine. It is has been rebuilt several times, flashed tcm's at $120 a pop, but it is so dangerous it needs to be crushed. This model also has a poorly engineered negative ground wire that has cost time and money hunting 'ghost' sensor problems related to the transmission and engine. Drive this car as the evidence of failure! as a responsible owner I'm hoping it will not go to another victim.
- Dunedin, FL, USA
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Upon shifting into neutral and or just engaging the clutch the engine will shut off, usually as I approach a stop light or am in a parking lot. Sometimes it is a rough stop like the transmission was not fully disengaged, but most often it is smooth as if turning of the car with the key. The silent shut down occurs both while the vehicle is in motion, any where from 1-70 mph, and when a complete stop has been reached. I have had this happen at least two dozen times in the 2.5 years I have driven this car. Approximately, 80% of the time it is the 'silent shut down', where I do not even notice the car is not running until I put the car back into gear and try to accelerate. I have almost been rear ended at stop lights in traffic several times because of this issue. This issue has occurred at all times of the year with the air conditioner both on and off, but it is much more prevalent in the warm weather with the air conditioner running. In the past week it has happened 3 times all of which were with the air on, and the engine silently shut down.
The vehicles transmission abruptly down shifted while driving at a high speed. I almost was rear ended had I not moved aside. This has happened twice. There have been numerous reports of faulty transmission and electrical problems where it stems from. I was a die hard Ford owner until Ford refuses to repair the issue. Maintenance has always been on time, and not just oil changes.
1) door latches are faulty. Any door can open while car is in motion. Also, door latch sensors are faulty and cause all interior lights to come on if it thinks a door is open. Happens within 1st mile driven every time since 80K miles. 2) in snow, the piece of body plastic in front of the front tires can get caught and dragged underneath the front tires. 3) electrical problems: Fuse box rusts, prongs break off in fuse box. Sometimes pushing clutch in would cause lights to dim or speaker static (manual transmission). Problematic 12V (always hot) routinely broke 12V devices. Dealership was unable to fix this at last warranty maintenance. 4) several dealerships were unable to solve or find the cause of any of the following: Brake rotor usually causes howling sound under 30mph after a few miles, (started around 50,000 miles) and car sometimes shut off while stopped & idling (rare, started around 70,000 miles). Also, manual transmission lever gets too sticky to move without extreme force unpredictably, (started around 25,0000 miles). Every time was told transmission fluid looks fine. 5) high pitched whirring sound and loss of power with ac or defroster, worse as time went on 6) car was sold because cost to repair faulty door sensors leading to headlights never turning off, thereby causing battery to drain below 12V regularly, exceeded the car's value. Car would not pass inspection with this issue & needed frequent jump starts. 7) extreme distraction: "sync" interface will cut off stereo audio without warning to try and connect to mobile phone for a vehicle health report in the middle of driving. 8) air flow sensor goes off frequently starting around 50,000 miles, only solution is spraying in lots of air flow sensor cleaner. 9) drivers side windshield wiper fell off about a dozen times, even dealership installed. Very unsafe car in my opinion.
Head lights all of a sudden stopped working, had been using car earlier in the night then had to run out again & no head lights, had fuse checked states fuse box corroded, shorting out fuses, while checking them car would no longer start, finally did get to work after checking all fuses. Seen article from Canada about same problem but unites states doesn't seem to acknowledge there is a problem. This is definately a hazard if it can affect the car actually starting or shutting off
For the past few months I've been trying to figure out what's been happening with my vehicle. I have a 2011 Ford Fiesta. It is a manual. I'm not stalling it, but when I'm driving- whether I'm stopped or actually moving (even at 45 + mph) it will completely shut off. The rpms sometimes fall 2-300 below randomly but will come back and keep going. However, when they fall and for whatever reason the vehicle can't figure out that the rpms should be higher, it shuts off completely. When it actually shuts off I have no warning. Here is the link I found on information about the Ford Focus recalls: Https://www.wftv.com/news/national-news/ap-top-news/Ford-recalls-nearly-15M-focuses-because-engines-can-stall/859721918 luckily I have a manual and I can shift into neutral and restart the car even when I'm going down city streets or busy intersections. This is an incredibly dangerous situation, and I've been trying to diagnose it for months. In a 10 minute drive this can happen as many as 3-4 times. There's no link to why it happens sometimes and not others. Shifting into another gear doesn't effect it. I have noticed after I get fuel it tends to happen more often, but I'm unsure if that's correlation or causation. Sometimes after I get fuel I can't even get back onto the main road with out the car dying completely. When it shuts off it will almost always turn back on just fine. I recently got my battery replaced thinking that that would have possibly solved the issue but it has persisted. Oil changes/tune ups don't fix it either. I'm unsure of what the exact issue is, but I did see that Ford is recalling their Focus models from 2012-2018 for an issue that sounds exactly what I'm experiencing. I would really like to see them open up their investigation to possibly include Fiesta's like mine because it seems to be a related issue.
Tails lights, dome lights inside of the car dash lights, radiator ( thermostat) failure causing over heating.and car shutting off while driving the fuse box is corroded, the box was not properly made as there is a vent hole on it allowing salt from the winter streets dirt water etc to enter the box and now we have to replace the box, fuses and several electrical cord issues. My phone is not allowing me to up load my photos
I purchased my vehicle in January of 2018. 3 or so weeks after purchasing the vehicle, my check engine light came on. It was the catalytic converter that needed to be replaced(fortunately this fell under warranty so it was no cost to me) at the time of purchase, I did not check to see if the ac was in working order since it was winter. Now that it's gotten warmer, I find that it does not work. The unit was charged and the compressor was not defective. After 3 hours of diagnostics, I was informed that the problem was water in the fuse box. The entirety of the fuse box was heavily corroded. All of the fuses had to be replaced, as well as foam seals placed, and dielectric grease placed on all the fuses to protect them from future damage. This fixed the problem with the ac, as well as a problem I was having with the vehicle jerking upon acceleration. I suspect that this may have been the reason for the catalytic converter failure as well. The issue has been recognized by Ford but a recall has not been placed yet, so all of these issues are expected to be paid for by me. If the repair had been delayed any longer, I believe that more electrical/fuse issues would have surfaced.
I've only owned my Fiesta for 2 years and now my car won't move when I am in drive or reverse as I step on the gas peddle to accelerate. Before this, my car would jerk forward when I would go to accelerate and act as if it was going to stall out in the middle of traffic. I've taken it to Ford before to get the recalls fixed because my passenger door swung open while I was driving and they fixed the transmission and clutch recall but now I'm having problems again.
My 2011 Ford Fiesta with only 94K on it has a automatic transmission failure and starting issues. There are recalls on where Ford extended the tcm warranty to 10 years 150,000 miles which I believe may have lead to the failure of my transmission. The Ford dealership in ankeny Iowa says they will not do anything for me to fix this problem..
There was a transmission failure, electrical problems, and brake problems. The engine dies while driving. Although seven years old, it has less than 40,000 miles on it from it being worked on constantly. It is useless as a vehicle.
Radio stops working intermittently and loud static sounds persist even when the radio appears to be off. The sound is distracting and can get really loud to the point that it is unbearable. Only solution is to pull over and stop the car. The sound continues for a few seconds even after turning the car off.
There was an active recall on my 2011 Ford Fiesta hatchback ses that I aquired from an auto dealer but not from Ford. Took it to Ford when I later found out about the recall on door latches and went to have the latches fixed and later that day the front passenger window pops off track and my window on the drivers side has issues with going up and down. The Ford place said that in order to fix the windows it would cost $100 dollars to fix and they swear up and down thst they didn't work in the doors but the had to replace the latches. The windos wasworking fine until I took it to shaffer Ford.they said in the shop that there was a recall on the transmission clutch and the control module but it seemed to shift fine and I now have a wrench light and not the oil light beside the wrench one but another one and the transmission malfunction alert comes on in the display. My girlfriend is pregnant and when it jerks when I come to a complete stop it pulls the car seat tight on her belly and everytime it hurts her. I believe it's a safety issue and my only means of transportation. If I knew about this car before I stated the finance, I would of purchased something else. Just wanted to say thank from all us folks who got the Ford Fiesta. They are junk. I hope
The vehicle was purchased brand new. We have already taken it to Ford repair shops a number of times for replacement parts, repairs, recalls, etc. Recently, the vehicle would not start (among other continuing problems with shaking while braking, jerking when shifting gears--both of which we've already had worked on several times) so we had it taken to a Ford dealer near where we live. We found out the problem is with the transmission control module. It turns out that Ford has a csp for this problem. However, we did not know about it and by the time we started having problems, we were past the mileage for the warranty coverage. I am extremely displeased with this vehicle and the customer service we have received. I believe it is bias and discriminatory to repair problems you know about only if they are on vehicles with mileage under 150,000. If there is a known problem. Ford should fix it and fix it for everyone, not just people who do not drive their vehicle frequently. This car has had known transmission problems and numerous recalls already. The problem is, every time we have it worked on, it never fixes it completely.
"takata recall had the vehicle approximately one week purchased from a private. I stopped at a stop sign and car died on me and left me stranded at a 4 way stop. I tried to get vehicle started and it started briefly and died on me. I was frantic as I am an older lady with my grandchild that was scared to death. I was pushed off the road by a concerned citizen who helped us push 2011 Ford Fiesta off the road. I had the unit towed and had motor replaced. The car still will not run and I have gone through all my saving on this piece of junk. It is now at a Ford dealership and they still are scratching their head and cannot fix unit. It is located at halliday Ford Lincoln incorporated, 1700 columbus ave, Washington court house, Ohio, 43160, telephone 800-358-3673.
Unable to get car out of park, when I did, coming out of a parking lot, it stalled in middle of a busy street, had no power, transmission, stability and check engine light came on, after pushing on the gas peddle a few times, it finally, had enough power to drive it home.
A D V E R T I S E M E N T S
- Hanover Park, IL, USA