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CarComplaints.com Notes: Welcome to North America, Ford Fiesta. Thanks for bringing your herky-jerky transmission, numerous interior quality complaints, and an engine that dies while driving.

10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
49,591 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fiesta drivetrain problems

drivetrain problem

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2011 Ford Fiesta Owner Comments (Page 12 of 17)

« Read the previous 20 complaints

problem #113

Dec 032010

Fiesta 4-cyl

  • 0 miles

A D V E R T I S E M E N T S

We questioned the dealer salesperson about the erratic behavior the night we purchased the car. We were told the vehicle had a manual transmission that shifted automatically. The vehicle has been to the dealership and or the dealership has been questioned many times regarding the issue. Most recently there was a notice for a reprogramming of the transmission, this did not resolve the issue. The dealers still insist that the behavior is normal. This behavior has now created many close call situations from lunging when going forward and reverse. The shifting is very erratic and makes a lot of noise from 0 to 20 mph or so. I'm also concerned about the resale value of this vehicle since I just recently starting doing research on the issue and have found it's a widespread problem. Please advise.

- Peoria, IL, USA

problem #112

May 192014

Fiesta 4-cyl

  • 63,000 miles
The transmission on this car often shuttered but on this particular occasion, would not engage forward or reverse. A new transmission module was installed in the car and it is acceptable, currently. Unfortunately, customer satisfaction form 14M01 does not include replacement of transmission module (part ae8Z7Z369D). 1300 dollars plus to fix a problem that Ford has known about since I bought the vehicle. I am trying to join a class action suit against Ford. It is in the investigation phase and may be brought on by www.chimicles.com. please join us. It is obvious that the only way anything truly good will come out of our hardships is if we hit Ford in the wallet.

- Milton, MA, USA

problem #111

Sep 152014

Fiesta 4-cyl

  • 82,000 miles
My Ford Fiestas transmission is officially broke. The car's trannie was officially looked at by three transmission specialists, all baffled to why this car is dealing with this with such few miles. I've talked with numerous representatives of Ford, who've assured me that bad things just happen and there's nothing they will do. This is a terrible problem that needs to be addressed.

- Danville, VA, USA

problem #110

Oct 052014

Fiesta

  • miles

A D V E R T I S E M E N T S

Issues with the transmission since I bought the car sputters dies wont start shifts into neutral on its own dangerous car its not safe Ford knows and wont fix it. I have had the battery changed to fix the issue to no avail and the shift solenoid to no avail dealer cant fix it what can be done to make the car safe.

- San Marcos , TX, USA

problem #109

Sep 262014

Fiesta

  • 54,000 miles
This car has had numerous visits to the dealer for transmission issues including the most recent aprox. Two months ago. The car will shudder and buck while shifting and makes a horrendous noise while driving. In this particular incident the car came to a busy stop sign where 2 highways cross and then when the accelerator was depressed the car moved a few feet to the center of the intersection and then wouldn't move anymore. It just revved the engine like it was in neutral. After aprox. 20-30 seconds it finally engaged the transmission and then continued to drive. Took to the dealer and they said they fixed it (again, 3rd time now). These cars are a liability and a accident waiting to happen when they cannot accelerate without the transmission slipping and sputtering.

- Delavan, WI, USA

problem #108

Jul 012011

Fiesta 4-cyl

  • miles
I bought this car in June 2011. Right from the beginning it has had a transmission problem. The car shudders when trying to accelerate. Sometimes it's light shuddering and sometimes it's very rough where the whole car is jerking. There have been several incidences where I was turning left and thought I had plenty of time but the car decides to shudder and I have almost been hit by another car. My husband had a super close call. Same thing turning left and the car was shuddering so bad it just wouldn't go and he was almost hit by a truck. We have taken the car in several times to be fixed and each time it's fixed for a short amount of time but eventually the shuddering comes right back. I've been told all the Fiestas have this problem and even if they put a new transmission in this problem will happen because of the way the transmissions been built. I fear it's only a matter of time before someone is severely hurt or killed from this problem. I feel like Ford needs to step up and fix this problem before it's too late.

- Westland , MI, USA

problem #107

Jul 142014

Fiesta 4-cyl

  • 71,000 miles

A D V E R T I S E M E N T S

My car was sitting in a parked position on a hill side and drifted backward over the hill, hit a guideline and rolled over two times. The car had been in the dealership over 20 times. Ford and erie ins. Met in may of 2014 and both decided the problems were related to manufacturing issues. The Ford dealership replaced my 2011 Ford Fiesta's computer, water pump, reprogrammed the transmission replaced the flywheel between the motor and the transmission, entire engine (short block and heads were replaced, coils, and many other items were replaced trying to correct the problem.the transmission allowed the car to roll down the hill backwards instead of holding the car in a stopped position. I asked my car insurance company and Ford motor to meet and have the car assessed for mechanic failures after the crash several times. I was told by the representative at my local Ford dealership that Ford did not want to look into the problem because they did not want to open themselves up to liability.. erie insurance did not want to spend the money investigating the crash, it should be Ford Motor Company's responsibility to look into the crash. I ask erie insurance to hold the car at the savage yard until either party could investigate the problems the car had over the past year and subsequent failure resulting in the total loss of my vehicle. Ford motor and C harper Ford both knew my 2011 Ford Fiesta had issues over the past year while my car was attempting to get fix(it was at the dealership approximately 26 times) and continued to fail. The Ford service consultant tom/ mechanic at the dealership informed me the Ford Fiesta models we having multiple mechanical issue and the car was junk. However, upon the 26 times they attempted to fix the car they allowed me to drive it with both myself and my family in the car. Thus knowing they were putting us a risk.

- Connellsville, PA, USA

problem #106

Sep 212014

Fiesta 4-cyl

  • 60,000 miles
Transmission repaired under recall. Now car will not start, no lights, radio. Battery checked and charged-not issue.

- Marlborough, MA, USA

problem #105

Dec 182013

Fiesta

  • 51,000 miles
The contact owns a 2011 Ford Fiesta. The contact stated that while driving 5 mph, the vehicle began to jerk forward causing the vehicle to crash into a ditch. The contact sustained a minor injury and no police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000.

- Happy Camp, CA, USA

problem #104

Jun 102014

Fiesta 4-cyl

  • 55,000 miles
2011 Ford Fiesta ses, manual transmission: Car started stalling about 3 or 4 mos ago when I would come to a stop. Yesterday, it stalled as I was driving!!! now I don't dare get behind the wheel! I bought this car in '11 brand new and have had no problems with it until now. And now all I want to do is dump it!

- Riverside, CA, USA

problem #103

Sep 152014

Fiesta 4-cyl

  • 98,000 miles

A D V E R T I S E M E N T S

Driver side rear passenger door opened while driving today. It can't close shut and can't lock. Had to secure moving straps to both rear seat armrests to keep door from opening. After the seat belt recall, transmission seal recall and this, what next? I commute over 100 miles daily I don't feel safe.

- Pahrump, NV, USA

problem #102

Nov 202013

Fiesta

  • 25,000 miles
When I bought my car a couple of months later I started having shattering when I would start from a stop. I took it back to the dealer for them to tell me it was the normal. This problem continued for a couple more months and got worse. As the problem got worse it became more than shattering it seemed like the car was slipping and jumping. I then took it back and they told me my computer needed updated. They updated my computer and a week later my car started again and it was worse. They replaced my clutch. I had that fixed a about 10,000 to 15,000 miles ago. Now my car is having the same problem. This will be my second time having the clutch replaced. This seems unfair to the buyer, because at the rate it is going I will have to have my clutch replaced every 25,000 miles. As a consumer Ford needs to replace the transmissions or recall all of the defective ones. How can Ford get away with it and Chevy having to pay for all of there mistakes.

- Seaman, OH, USA

problem #101

Jul 082014

Fiesta 4-cyl

  • 71,784 miles
My car has malfunctioned and been "repaired" three times. Each time the car malfunctioned, the gas pedal stopped working and the car began to slow. The gear indicator light switched from D to P and back again, over and over. The check engine light started blinking and later turned solidly on. Since it was just coasting, I had to pull over the car and in each case I was lucky enough to be in an area with a decent breakdown lane. At one point when the mechanics were pulling the vehicle into a bay, it started doing this and the reverse lights also started blinking. In addition, it jerked back into drive, jumping forward. Thankfully no one was close to it. So far the repairs have included an ignition coil pack, spark plugs and wires, replacing two bolts and reprogramming, and replacing the transmission control module for a grand total of over $2,000.

- Columbia, SC, USA

problem #100

Aug 142014

Fiesta 4-cyl

  • 93,000 miles
This car has been nothing but trouble since I bought it. It has been in the shop for transmission issues for the last two weeks. Not to mention it was in the shop for two months after only having it for ten days. Ford had the clutch on back order and it took about two months for the part to come in. It jerks viciously and I have to floor the gas to get up a hill. There are times when the car sticks in gear and won't shift and when it finally does it jerks forward and I'm afraid I'm going to rear end someone. The Ford technician is telling me he can't exactly point out what the issue is and is having to get assistance from outside first techs and corporate. It's a safety issue and Ford needs to recall this car instead of just extending the warranty on the defective transmission.

- Irving, TX, USA

problem #99

Aug 152014

Fiesta 4-cyl

  • 84,396 miles
My daughter was driving down a major interstate at 70 mph and when she slowed down for slower traffic and the car stopped. The motor shutoff and coasted to a stop (she said it jolted to a stop in about 20 feet). The traffic was very heavy so she tried to get to the shoulder but couldn't make it, she turned on her hazards and put the car in neutral and tried to restart (didn't restart) then put it into park to restart (didn't restart) so then tried to take it out of park to move the car (pushing to the shoulder) but because of the way the system is designed the car wouldn't come out of park. She even tried to release the transmission manually but because there was no power to the solenoids, it would not release and so left the car in the middle of the freeway and called the police and tow truck. I have had this car in multiple times for a flash upgrade but still does the stumbling and hesitation. This car has also had the water pump replaced as well as minor fit and finish

- Sachse, TX, USA

problem #98

Jul 242014

Fiesta 4-cyl

  • 70,000 miles
I own a 2011 Ford Fiesta. The car has left me stranded on the side of the road 4 times. 3 out of the 4 times I broke down I was right in the middle of rush hour traffic in new orleans! not good! I could have been killed, or killed someone else. Twice I've had to wait on the side of the interstate for 2.5 hours waiting for a tow truck when I was supposed to pick up my 11 year old from camp. I've missed work, my son has been stranded, and I just do not feel safe in this car. It's been in the shop 4 times now and they've worked on it 3 times. The first time it broke down I brought it to Ford and they kept it for one day but they didn't get to work on it because I was having problems with my extended warranted, which is through Nissan. The 2nd time I was told the clutch went out in the dual transmission due to transmission fluid leaking on a component in the car. They took my transmission out, replaced the clutch, accidentally busted out my windshield in the process, then gave the car back. Not too long after I got it back, it broke down again. They said it was the computer that operates the transmission. They did updates on the computer and gave it back to me. The very next day it broke down again and is now sitting back at Ford in slidell. At this point I don't even think they know what to do with it. I then file a complaint with Ford and they say there's nothing they can do" so I'm just stuck with this broken car from Ford that is only a few years old? my son was with me one of the times that I broke down - the poor thing was scared half to death! I can't keep missing work - what am I supposed to do? all I see online is people with lawsuits against Ford because of the transmission in these things... why isn't this a recall yet" it is definitely dangerous!

- Slidell, LA, USA

problem #97

Aug 012014

Fiesta

  • 83,000 miles
Driving on the interstate and my car would not accelerate.the clutch which is a auto shift clutch would not disengage had to pull over between on ramp and flowing traffic. Restarted car a couple of times and finna lol worked ok. I called my dealership service dept. And they said to take it to nearest Ford service dept..codes were shift fork position circuit P2832 P2877clutch B disengaging slow and shift forka position circuit range/performance permanent.this could be a dangerous issue I'm glad was driving and not my daughter.

- Avon Park, FL, USA

problem #96

Jun 252014

Fiesta

  • 103,842 miles
Car made horrible grinding noise, lost power and went into neutral while driving down highway at 55 mph. Luckily there was a place to pull off the road before I was creamed by a semi truck. Turned car off and back on, check engine light came on, car would not start. Let sit for 10 mins or so, finally got car started, drove straight to dealership. They said it needed a new transmission control module. Been waiting for over a month for one as there are 3000+ on back order. This is a huge safety concern and I do not understand why there is not a recall for these transmissions!!!! I've been without transportation to work for over a month and have had to bum rides from friends and family.

- Fallon, NV, USA

problem #95

Apr 042014

Fiesta 4-cyl

  • 50,000 miles
The car will stall when leaving from a stop. It has happened approximately 12 - 15 times since the first occurrence. Dealer is unable to find the problem as no codes are thrown. I am frustrated and scared as I am afraid it will stall in the middle of an intersection.

- Lexington, SC, USA

problem #94

Jul 082014

Fiesta

  • 36 miles
While driving down a certain road I noticed the car while on drive, switched to reverse backed up on its own and then to park without me switching gears. It did so until I was able to somehow pull over on the side of the road and turned the car off. I immediately decided to call 9-11 the officer who arrived on the scene saw with his own eyes what the car was doing and stated not to drive the car and that it was a hazard on the road. When we visited Ford the dealer did not know what happened to the car and "flew over a technician" but the same problem persisted.

- Bayonne, NJ, USA

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