This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was purchased used from local Ford dealer 10 months prior (75,000 miles), and was a dealer maintained vehicle. I drove vehicle 3,000 miles since purchase. While driving at 20 mph, I experienced sudden and severe vibration making the vehicle difficult to control. I was able to pull vehicle to side of road but could not move vehicle > 1 mph without severe vibration. Problem was from complete failure of drive shaft center support bearing. There were no previous indications of impending failure. The failure was sudden, unexpected and complete. I have safety concerns about vehicle controllability should a bearing failure occur at highway speed. In addition the bearing is located in close proximity to the fuel tank. Shattered bearing parts could potentially penetrate the fuel tank. The bearing is a non-serviceable part and the entire driveshaft must be purchased at a cost of $1,000, making bearing change prior to failure highly unlikely.
- Franklin, MA, USA
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- Franklin, MA, USA