This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While inspecting my vehicle for fuel strap recall 11S21, it was noted that the frame of my F150 was rusted through at the location where the new strap would be installed. My Ford dealer told me that they could not replace the recalled strap until the frame was repaired (at my expense). Ford does not repair the frame under the recall, only replaces the strap. I feel that Ford should do the frame repair as part of the recall, as the strap was less rusty than the frame. The straps, in my opinion, were of similar quality as the frame, only thinner metal. My truck has been very well maintained, but the undercarriage has been rusting excessively since new. I own much older Ford vehicles with no such issue; my opinion is that Ford sourced poor quality materials when building these model year trucks. I also have rust holes in the transmission dipstick tube and exhaust manifolds. No reason for this excessive corrosion, since I have been diligent about maintaining this truck. My 1982 Ford van has no such issues, and it has not been cared for as well as this truck. Thanks for your help.
Ford recall 11S21 gas tank strap recall performed at lucas Ford in burlinton NJ. They said the strap pulled through rotted frame and Ford said because the recall only says they have to replace rusted straps they will not repair. They told them to put new straps on leaving rear one not connected. If this is a safety recall this is a fail as my truck could still have the tank drop and burst into flames. This is the same as Toyota recall for poorly treated frames just Ford was allowed to only replace 20 dollars straps that probably aren't even the problem.
Fuel tank now leaks after the Ford dealer replaced the straps (11S21 recall). They said they will not cover the tank replacement even though the tank did not leak before they replaced the straps!
While driving, there was a loud explosion, then engine was running rough and loud. Mechanic stated that due to a faulty design, the #7 spark plug had been shot from the engine, damagine the ignition coil and allowing fuel to spray from the injectors onto the now loose spark plug. Mechanic stated I was lucky this did not result in an engine fire. Engine is Ford 5.4L V8. Mechanic explained that the design of the engine means that the aluminum heads have approx. Half as many threads as a normal spark plug, meaning that this is a frequent occurrence and Ford is aware of the fire risk but has chosen not to address.
A D V E R T I S E M E N T S
- Rising Sun, MD, USA