This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The remote tailgate deployed (opened) at 60mph on I-40 East of nashville, tn. While towing our fifth wheel trailer. We heard a load boom, and did not notice anything until we stopped and the tailgate was down. There were no external inputs causing deployment of the tailgate
While pulling from a fuel pump I began turning when I heard a loud noise. The tailgate had inadvertently opened and pierced through the front of a 5th wheel camper I was pulling. This caused significant damage to the camper as well as the to the top of the tailgate. This 1st incident happened ~ 3700 miles. I latched the tailgate and picked up another trailer (pintle hitch). I pulled into a parking lot to drop off the load and noticed that the tailgate had came down a second time. After dropping trailer off I began to drive home. Half way home to get fuel (un laden) I noticed the tailgate down again. The remote nor the dash button had been touched. The tailgate has since been removed as I can not risk further damage caused from my tailgate opening by itself. I informed my dealership (ryan Ford of sealy, tx.) multiple times of the incident however was replied with only that there was no active tsb issues for my VIN.
The contact owns a 2018 Ford F-350 sd. While hauling a trailer at highway speeds, the trailer detached without warning from the pins and aluminium connection. The failure damaged the rear of the vehicle and the trailer. The owner's manual had not indicated that the towing capacity exceeded the guidelines. The dealer was not contacted. The manufacturer was notified. The insurance adjustor towed the vehicle to a repair facility to inspect the damages. The contact was waiting for a response from the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was not available. Consumer stated factory installed gooseneck hitch failed. Updated 11/29/18
- Greeley, CO, USA
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- Krugerville, TX, USA