In my 2018 F350, I experienced my power tailgate opening on its own. It happened when the vehicle was unattended and while the vehicle was in motion. I brought it to the dealership for the recall repairs to be performed on March 2nd, 2022 at 115k miles. I received the truck back and in the time since the recall repair was performed, the tailgate has opened, on its own, while the vehicle was in motion 3 separate times. One time I was towing, which caused the tailgate to ride on the tongue jack controls, a second time was without a trailer attached, but I had lots of gear in the bed which, thankfully, did not fall out and create a traffic hazard. I am planning on having the dealer reassess the repairs when I next bring in the truck for an oil change, but I am concerned that this safety issue persists after the repairs were performed.

- Noblesville, IN, USA

Tailgate opened while driving on interstate, this has happened two times in the last 2 months. I have already had the recall repairs done for this issue but it is still happening. The Ford dealer can not find a cause. There is no way to know when the tailgate has opened until something falls out of the back of the truck and other driver alerts you of the issue.

- Carver, MA, USA

I had the tailgate recall completed on my vehicle, shortly afterwards, I was still experiencing issues with the tailgate falling while driving. I returned the vehicle to Ford again to report the issue. The Ford dealer worked on the vehicle for 2-3 days and returned the vehicle to me again stating it had been fixed. The recall did not resolve the issue. The tailgate opens unexpectedly when the vehicle is in motion. I do not know if it happens on the freeway, city street or while turning.

- Vista, CA, USA