This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The truck has multiple leaks when it rains and water is getting inside of the truck through the back window, the sunroof and other places. Water recently go into the radio after a big rain storm and now the radio touch screen is not working. It-??s making a crackling sound as if it-??s going to start on fire. There was recall for this on other fords but not this specific model but is having the same exact issue. Ford needs to cover this as this is safety hazard. Multiple owners of this specific model have complained and there-??s been no resolve.
I received a letter in November of 2022 that my 2017 F350 had a recall on the drive shaft and would be available in the 1st quarter of 2023. After taking my truck 3 times to certified Ford repair shops for different reasons I asked about the availability of the recall part and they all treated me like it's not available and it's not a big deal. From March 2023 I started experiencing a vibration under the truck, which got worse daily. The truck pulls a gooseneck trailer and dumpster system which if the drive shaft breaks while driving will affect the safety of other motors or anyone in its path, the truck alone is 12000 lbs. I have called Foord Motor Company and spoken to several representatives and supervisors, the last person I spoke to said the part had to break before they replace it. In April I took the truck to a dealer and it has been sitting at the shop waiting for parts, no one knows when it will be ready or giving me a straight answer. The constant vibration from the drive shaft also caused the differential to be damaged. I use my truck for business and the business is down because of it.
Window seal has been coming off around the bottom corners of the windshield. Condensation was bad over the winter months and inside needed to be wiped off before driving causing smudging and smears. I'm worried the window seal will not hold and completely come off while driving.
The door ajar light will come on and remain on after starting the engine and while driving. This happens while in park and while driving. Even after opening and reclosing the doors before moving the door adjar warning light will not go away. If i get up to 55 mph it'll finally go off. The cabin lights remain on while the display light is on distracting at night and beeps while driving. The doors will not automatically lock, whe I try to lock them, the unlock even at speeds of 45mph. This has been an on going issue since we bought the truck. How am i supposed to know if the door is secure if I've checked them all before driving but the light will not go away. Everything I get to the dealership the lights are gone and they say they are unable to troubleshoot without the issue happening in the moment. Videos do not help they say. How am I going g to know the door will not fly open on the road?
Okay, been hearing a lot of noises up underneath it, got under there and looked at my heat shields, that are just flaking off everywhere. I'm scared that my truck is going to catch on fire at this point. All of the heat shields around pretty much everything are disintegrating and falling apart. I've already filled out several of these and I went and tried to turn the truck in and to no avail. They have done everything in their power to not fix nothing on my truck. Nothing. I need some help. Please give me a call [XXX] The linkage, the power door locks and the door handles leaking, are all problems that I have and every one of them they know about and I'm scared that the front end is going to fall apart because of that linkage problem.. I can't get them to do nothing for me. I'm so tired of dealing with them and I was going to buy another truck from them and now I'm on the verge of not buying another one from them cuz they won't even fix the problems on this one. I would really appreciate if somebody would reach out to me and help me. Someone please give me a call and let me know what steps I need to do to get this taken care of. Thank you very much. I firmly believe that with your help they will do the right thing. Thank you have a blessed day INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Apex , NC, USA
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Traveling down the road at or around 62 -65 mph and you hit a bump truck goes into a violent shake that can only be stopped by slowing down below 40 mph. You have to immediately start slowing down, and it there is someone following that isn-??t paying attention it going to get us rear ended on the highway. The truck has 54,000 miles on it. Ford should own the problem.
Back-UP and 360 degree cameras have failed and are malfunctioning. They have been replaced twice and safety issue still exists. The cameras are foggy and especially at night and are not very clear. Safety hazard has occurred on several occasions where a child, person or object behind the vehicle are not clearly seen. There is a safety recall for 2019 super duty trucks but not for the 2017 models. This safety issue is very common according to internet searches and several vehicles all have the same issues and concerns. God forbid that a child or person is hurt because of the low visibility of these cameras. It is not only the back-up rearview camera but all of the cameras that are part of the 360 degree view of visibility. The side cameras as well as the forward facing camera all have the same issue. Ford should recall and remedy this issue before anyone gets hurt or killed if it hasn't already happened because of this issue.
Ford trucks have a known issue of cameras fogging up with condensation. Becomes very difficult to see where you-??re backing into. The condensation gets so bad you can-??t see at all sometimes. These trucks are big and need the cameras to assist in and out of tight spaces or keep you from rolling over something without knowing it.
2017 Ford F-350. Consumer writes in regard to vehicle shaking when hitting a bump in the roadway. The consumer stated the vehicle was repaired on multiple occasions, but the failure recurred. The consumer requested assistance on discovering what was the cause of the failure.
After completing the tailgate recall, the vehicle tailgate opens while vehicle is in drive. There is no indicator on the dash for the tailgate being open, and also when you put the truck in reverse with tailgate open the camera defaults to the tailgate camera which stares at the bumper and is unsafe. I was towing a trailer during the last event and the tailgate was crushed between the trailer and truck causing around $5000 in damage. Also some items fell out of the bed on the highway.
More and more frequently I am experiencing what the internet calls the death wobble. At just the right speed and angle if I hit a bump or joint in the road my truck and steering wheel begin to violently shake and does not stop until I slow down. In some cases I have to come to a complete stop. I can only imagine the horror if I were towing my toy hauler and this happens.
On this 2017 F350 Super Duty the rear tail lamps fill with water and short out the CAN BUS communication system on the vehicle due to water in the connector for the blind spot sensor in the light housing. This causes the vehicle to become unresponsive to driver commands on the CAN BUS. This also shorts our the trailer 7 pin connector and trailer lighting is disabled preventing other drivers from seeing traffic signals from affected vehicle. Ford refuses to warranty or remedy the issue. This is a safety issues, especially when traveling with a loaded trailer with horses. This is a known issue with Ford, the only resolution on the road was to drill a small hole to drain water and allow the vehicle to respond to operator commands. With a loaded trailer with horses on the side of the road this is extremely dangerous to the driver, passengers, other drivers and animals.
Tailgate continues to open on its own primarily while driving on unmaintained dirt roads. Recently this happened while out hunting and had some cargo fall out of my truck. Fortunately, another hunter saw what happened, grabbed our gear and caught up to us to return it.
The tailgate came down on its own while I was towing a fifth-wheel trailer. When I turned to come onto a road, the tailgate came in contact with the trailer. This both put the safety of myself and passengers/public at risk and also damaged the front compartment of the trailer. The vehicles keyfob was not in my pocket so I do not think that the tailgate could have been opened from it. I took the vehicle to Ford and they said that my truck does not meet all of the requirements of the 19S48 tailgate recall on 2017-2019 Superduty trucks. There was no warning light or any other visual indication that I was driving with the tailgate down. I'm concerned as I do not want this to happen again to my vehicle or others.
I had my Power tailgate randomly drop open while pulling a trailer causing roughly $2000 worth of damage to my truck and punched a football size hole in the front of my enclosed trailer (i-??m assuming roughly another $2000 worth of damage), I was driving on about a 5 mile trip and didn-??t hear or see anything when I went to back my trailer in the gate was down so at some point it randomly dropped while driving. To my knowledge all controls are supposed to be locked out while driving or in gear on a 2017 Ford F-350 super duty. My keys are in the center consul and I did not hit the remote or the button on the dashboard. To my knowledge Ford has known about the issue and did a minor recall on it but it is said to not be actually fixing the problem. I have filed a claim with my insurance company but I do not feel I should be responsible for a known defect in hardware or software that has not been addressed by Ford.
My 2017 F-350 Ford pickup had a safety recall (recall #19S48) for an unintended tailgate opening. In March 2020 I brought the truck to Ford of Smithown to make the necessary repairs. I had 16,664 miles on the truck. In July 2021 the tailgate has opened up several times while driving. One time when towing a 5th wheel camper and as a result there is damage to the tailgate and 5th wheel camper. The truck's current mileage is 22,685.
Experienced 'death wobble' today at 70 mph went away around 40 mph. Never had it before. Not sure if related but dealer replaced the wheels less than 300 miles ago. Vehicle is well maintained appx 18,000 miles
The tailgate opens intermittently even when locked, especially when you hit a bump in the road. It is like the latch it not working correctly. Also, the radiator keeps leaking on the left upper hose on the drivers side.
A D V E R T I S E M E N T S
- Brown Deer, WI, USA