This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford F-350. The contact stated that while her grandson was driving at an undisclosed speed, he heard an abnormal sound emanating from underneath the vehicle, after which the vehicle began to shake violently, prompting him to pull to the shoulder of the roadway. After a visual inspection of the vehicle, the driver observed that the driveshaft had detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V880000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 95,000.
The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The undisclosed dealer was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advise the contact to await a second notification. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford F-350. The contact stated that while driving approximately 55-70 MPH, the vehicle stalled. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2017 Ford F-350. The contact stated while driving 80 MPH, the vehicle started shaking and the driveshaft detached and fell off the vehicle. The contact veered to the side of the roadway. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 85,951. VIN tool confirms parts not available.
The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Plains, PA, USA
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The contact owns a 2017 Ford F-350. The contact stated that while reversing into the parking space, the rear-view camera image turned dark, and the rear tailgate erroneously unlatched, causing the tailgate to open and struck a pole. During the failure, the rear tailgate was damaged. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The contact was informed that parts for the NHTSA Campaign Number: 19V864000 (Latches/Locks/Linkages) were on backorder. The contact also received notifications of NHTSA Campaign Number 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 75,000.
The contact owns a 2017 Ford F-350. The contact stated while driving 80 MPH, the driveshaft detached. The contact related the failure to NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Numbers: 22V880000 (Power Train) and 22V644000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera image was foggy. Additionally, the vehicle was shuddering while driving and the vehicle would hesitate to respond upon depressing the accelerator pedal. The power train warning light was illuminated. A message indicating a steering failure was displayed. The contact related the failure to the recalls. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact also stated that the tailgate of the vehicle would open independently while driving. The contact stated that the failure had been occurring intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford F-350. The contact stated that while driving 65 MPH, the driveshaft fractured, causing both the passenger-??s and driver-??s side rear tires to detach from the vehicle. The vehicle was towed to a dealer awaiting a diagnostic test. Upon investigation, the contact became aware that the VIN was included in NHTSA Campaign Number: 22V880000 (Power Train) however, parts for the recall repair were not yet available. The vehicle not repaired and remained in the possession of the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
I was merging onto an express lane ramp on Tuesday, July 13, 2021 at approximately 10:10PM the rear end of my truck started vibrating; I thought I had a knot on a tire, so my plan was to take the next exit to check all tires. As I merge onto the express lane, literally approximately 1 mile from the beginning of the ramp and the uncontrollable vibrating, I hear a lot of noise (I.e. clanking and beating). My truck RPM increased, but my speed did not. I coasted over to the shoulder to check my truck out. All tires were still inflated. I looked underneath and found my rear drive shaft laying on the ground. It had came loose from the front drive shaft. I had it towed to diesel mechanic shop the next day. They diagnosed as my rear axle suspension is cracked. I have the 4.10 rear axle on my truck.
I have a 2017 Ford F-350 Super Duty. Over the last two months I have had two situations during acceleration on a highway where the vehicle almost shakes/vibrates apart on the front end. I have reported the issue to Ford two times now. When it first occurred in Nov 2019 with 19K miles on it, they told me they never heard of this issue. When it happened again on the 29th of December I took it back into the dealer and mentioned that I almost lost control of the truck and the wife refuses to drive it on a highway. They admitted there is an issue. Either my truck or their design is unsafe. Massive wobble/vehicle vibration - if I was in a corner I would have been in an accident.
Flex plate and converter failure. Driving down the road, when suddenly the transmission shifted from 3 into 6th gear with a load bang. I drove straight to the dealership, explained the issue. They called and said the converter had failed. The truck has 61,800 miles, na the Ford dealership has services the truck since it was new in their shop. The drive train on the converter and flex plate is 60,000 miles. After doing much research, the flex plate starts to go out which in turn affects the torque conventer. The tale tale sign is when the starter engages it miss hits or grinds a little. Which started approximately 5 months ago (today is 8/21/19), which would put the issue well within warranty. Ive also found a service bulletin through the NHTSA (10160931) with a manufacturer's communication number of: Ssm 47976. After several talks with the dealership, they have turned in a complaint, however, they want me the consumer to pay over $2,000 for manufacturers defective failure I hope this get resolved so other do not get taken advantage of by Ford Motor Company, this will be my last one. After doing some research, I
The contact owns a 2017 Ford F-350. While accelerating from a stop, the middle and rear sections of the vehicle vibrated severely. The contact coasted the vehicle over to the side of the road and confirmed that the driveshaft was tight and secured. The vehicle was taken to crystal Ford (located at 2440 nw, us-19, crystal river, fl 34428, (352) 795-7371) where it was diagnosed that the driveshaft was too long, the carrier bearing needed to be lowered, and the rear end needed to be shimmied done for the differential pinion angle. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failure and provided case number: Cas-21793867. The failure mileage was 18,443.
A D V E R T I S E M E N T S
- Madill, OK, USA