This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The tailgate has been malfunctioning since day one and I had it kind of working here and there but then it ended up coming apart completely and the backup camera has been lost due to that and I just seen that that is a problem that they've had with many of these vehicles and I would love to get that fixed. Also because I do not have no backup camera on this truck it's just crazy. I mean I use it for work and I pull a lot of trailers and it was just you know. I don't even know what to say. I would please love it if somebody could help me get these problems fixed with Ford. I have tried and tried to no avail. I think they're trying to wait for me to get many many miles on my truck. I started trying to get this stuff fixed when I was back at $65,000 mi. You know and they was will not fix nothing. I realized that the door had water in it way back then and they just won't fix it. The tail lights do the same thing. My number is [XXX]. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
While driving so far the rear tailgate has dropped open twice. First time backing a trailer almost bent gate on trailer jack 03/13/21 and the second time was going down the interstate and lost a gallon jug of oil and the rest 4 gals were about to go off the tailgate. Had to stop and close tailgate. 03/30/21
Had recall perform for tailgate opening unexpectedly on March 3, 2020. In December 2020, the tailgate opened multiple times while driving on the highway and while reversing to attach a trailer causing damage to the tailgate. We contacted kendal Ford in meridian id to get this problem resolved and they said Ford would not cover it since the recall was performed and is now closed. They want in excess of $1500 to fix the problem that should have been fixed with the recall. Ford will not budge in covering this issue which was part of the original recall. Obviously the recall for the tailgate did not work. Please can you have another recall issued for this tailgate issue. It is extremely dangerous to have items in the bed of our truck and not knowing when the tailgate will open and contents fall out causing an accident.
The power tailgate will release while in motion. I had the Ford recall completed once, I believe around September of 2020. I just had the truck back to the dealer because the power tailgate fix does not appear to correct the issue. They just removed the original recalled parts and did the recall again on my truck. This current work was completed on 1/20/21. Please force Ford to do a reprogram of the body control module to include notification when the tailgate is open in the display in the dash. I will have to wait and see if the reinstallation of the recall will correct the issue, my thoughts are not.
- Girard, PA, USA
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The tailgate opens intermittently even when locked, especially when you hit a bump in the road. It is like the latch it not working correctly. Also, the radiator keeps leaking on the left upper hose on the drivers side.
Occasionally, the tailgate will automatically fall, when I put the transmission in reverse, from a stationary position. I verified that this can happen when the key fob is not in my pocket. Thankfully, it hasn't happened while driving. The truck has less than 50K miles on it. It started, for me, soon after I purchased it used, in June 2020.
Tail gate on the pickup came down on its own while driving and was damaged. This was a recall item on the truck, that we had completed by Ford just prior to incident. The recall did not work, the tail gate still came down on it's own while driving. Ford is refusing to cover damages.
While driving on the highway in my 2017 Ford F350 pickup and pulling a bumper pull trailer the tailgate released by itself and lowered. It came in contact with the trailer jack and when I pulled of the road it damaged the tailgate. I had taken the truck in for a tailgate recall several months prior and a second time for the the tailgate not opening. Automax Ford in killeen tx advised me that the tech found nothing wrong with the recall work and they would not cover the issue. When the tailgate went down on its own the doors were locked and the truck was in gear and moving, bothe safety features that should prevent the tailgate from unlocking'
I took my truck in for a nonrelated repair. When I was there I was informed that there was a safety recall on tailgate opening. I never had a problem with it opening but since it was already at the dealership for other repairs, I okayed the recall repair on the tailgate opening on its on. Now since I have had the repair done on my truck the tailgate opens on its own now. I have taken it back several times for the problem. But I have been told that if they can't verify the problem they can't fix it. But I can't make it do it on command. It does it on its own once every 7 to 14 days. Can I get help on getting this problem repaired? most of the time when this happens I get into my truck, start it and go to back up. I get warning tone and notice that the tailgate is down. I'm worried that I could be pulling a trailer when this happens and it damages my tailgate and trailer.
I was driving on the highway and was going over an overpass where there was construction and hit a bump in the road. The truck started vibrating and swerving out of control. My fear was that I was going over the bridge! I was afraid to hit the break for fear it would make it worse. So I took my foot off the accelerator and as I slowed, I finally gained control of the vehicle. This is the second time this had happened to me in the last 2 weeks while going over an overpass and hitting a bump in the road. I am unsure what would have caused this to happen. I have never had this happen to me in any vehicle before and I have been driving for 34 years. I will not drive this vehicle!!! it is a death trap!!!
The driver's side door rattles. I brought to my home dealership twice with no luck for them to diagnose. I brought to a 3rd party Ford dealership, they diagnosed the problem and replaced the seal/gasket liner around the door. 2 years later, the same issue has returned. I brought to my dealership where I currently live twice with them stating they could not retrigger the noise, although it's very audible any time the truck is driven. Priced me $500 to correct, even though I have an extended warranty that apparently covers nothing. Not sure if it's connected to the door latch issue or not, but a clear wind audible noise is heard anytime the truck is driven.
Driving down road truck loses all power and then comes back on. Door not shutting. Driving truck down road and hit a bump feels like you are going to lose control and you have to pull over to stop the truck from shaking. Automatic 4 wheel drive stopped working. Wiper motor went out.
My 2017 Ford F-350drw tailgate keeps opening when driving or stationary. It has opened at least 10 times in the past year and at least 15 times since purchasing. Trying to convince Ford dealerships that the tailgate was up, and I did not forget to secure or touched one of the buttons to release the lock. On November 21, 2019, while towing on I-44 in Oklahoma, our 5th wheel rv, the tailgate opened and damaged the tailgate along with the two doors of the rv. I always check my truck and rv after each service stop. I checked at the previous stop prior to lawton, Oklahoma and the tailgate was up. I stopped at the last service station on I-44 prior to entering Texas and saw the tailgate down and the damage. Until I get my truck repaired, I have had to install black bungie cords to keep the tailgate from falling.
The tailgate at times comes unlatched. I do have a canopy which keeps the tailgate from dropping down all the way. Truck only has 10700 miles on it and is still on warranty. I have taken it to the dealer twice, they cannot duplicate the problem, nor find anything wrong. I have called Ford customer service 3 times, and have done what they told me to do, but they do not follow through with what they tell me they are going to do. Vechicle is in motion, and has happened when pulling my cargo trailer. Date below was the last time this happened. I do not drive this vechicle much.
For no reason the tailgate will open on it's own. Either driving or parked. Tailgate has come down a number of times. At highway speeds and in a parking lot.
Electronically latched tailgate opening by itself while driving. Especially worrying when towing 5th wheel trailer as impact with trailer can occur. Local dealer inspected and said, "unable to duplicate. Unable to repair." Has occurred multiple times.
Well driving tailgate opens on its own causing damage to tailgate trailer.was in for repairs but is still opening not safe don't want law suit for stuff that falls out. Lost ratchet straps & 2 power drills batteries & charger no light or buzzer letting driver know that tailgate has opened there is one for hood think I would notice my hood. Scared to drive also too costly & dangerous to drivers behind me.
A D V E R T I S E M E N T S
- Apex , NC, USA