This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbags are not faulty if you look at sticker they have warning due to old age the plastic becomes brittle and can cause fragments to impale driver only way to prevent this is not replace the airbag but to cover with duct tape, this recall needs to be updated Takata is not responsible, they operate as designed as I said the air bag fill with high pressure air and in older cars will crack plastic cover. Please update this recall this is not a manufacturer error.
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags), and the vehicle was repaired under recall. Upon retrieving the vehicle, the contact became aware that none of the buttons on the steering wheel were functioning, including the horn. The vehicle was taken to the dealer, who determined that the failure was unrelated to the recall but was unable to provide a diagnosis. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V337000 (Air Bags), and the VIN was included. The manufacturer was not notified of the failure. The failure mileage was 45,000.
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags), and the vehicle was taken to the dealer for the recall repair; however, the dealer later called the contact back and advised him to pick up the vehicle because they had received the wrong part and was unable to complete the recall repair. The contact stated that he had contacted the dealer several times, and the dealer informed him that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the dealer had already marked the recall as complete. The contact had not experienced a failure. VIN tool showed no open recall.
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
- Hewitt, NJ, USA
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The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Just had to pay $239.58 for my steering wheel clock spring Ford F-350 -??Recall-?? for the parts and labor. The dealership said that Ford still has not "provided parts" for the recall. The dealership was able to get the clock spring part and replace it but had to charge me. I paid for it because I-??m not driving my vehicle with no operable diver-side air bag. Ford KNOWS that the clock spring needs to be replaced for the air bag to work. How is that possible that they can not pay for the parts and labor and have a 1 ton pickup with no operable airbag? Ford webiste chat told me all recalls will be covered - parts and labor. Plz advise
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Ford announced NHTSA Recall 22V337 on May 16, 2022. In December 2022, they advised about the remedy, to have the steering wheel clock spring replaced, and that parts were "anticipated to be available early first quarter 2023". My 2016 Ford F-350 had the Airbag Warning Indicator warning light on indicating a malfunction. My local authorized Ford dealer, Capital City Ford in Pierre, South Dakota, checked my pickup's system and verified the clock spring recall was indeed the reason for the circuit disconnect. The clock spring needed to be replaced. My airbag would not work until it was replaced. My 15 year old daughter will be driving that pickup, pulling a horse trailer with her horses in it, going to high school rodeos. Not having an operable air bag is not an option. My local dealer ordered a clock spring, which arrived in two days, installed it and everything works just fine - air bag and all gauges controlled by the steering wheel buttons. Ford won't pay for it. I had to pay for it. $239.58 parts and labor. Clearly the part is available, my dealer was able to get one. Why is Ford not having dealers repair this, let alone repair it free of charge per the Recall"?? I cannot afford to have to pay $239.58 for Ford's Recall but more importantly I could not afford to have my daughter possibly being in a crash with an airbag that won't deploy. How can I receive compensation from Ford" Please and thank you for your time, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ford F-350. The contact stated that the instrument panel occasionally went black intermittently. The contact took the vehicle to the dealer and was informed that the failure was related to the failure listed in NHTSA Campaign Number: 22V337000 (Air Bags) however, the part was not available. The manufacturer was made aware of the failure. The approximate failure mileage was 72,484.
The contact owns a 2016 Ford F-350. The contact stated that the horn and several other electrical functions on his steering wheel had failed to operate as needed, with the air bag warning light illuminated. The contact then received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 98,000. Parts distribution disconnect.
The contact owns a 2016 Ford F-350. The contact stated that while driving, the air bag warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact then stated that he received notification of the NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was not notified. The failure mileage was approximately 40,000.
There is an "advanced" recall on the clockspring contamination on my vehicle. The local ford dealership is stating that they do not have access to the parts to fix this issue, as it's an advanced warning. The issue is that the truck is having the malfunction. The buttons on the steering wheel do not work, which is now causing me to not be able to see the display b/c it's blocked by a warning, the airbag light is on which is an indication that it does not work. Ford won't look at it without charging $200 for diagnostics and then I will be responsible for paying for the repairs, even if it has to do with the recall. They aren't even sure if the truck can be repaired because they don't have the parts for the repair"????" This is a safety issue, and is basically forcing me to find another vehicle to drive since the airbags are showing they won't work. I also can't use the handsfree phone options since the buttons don't work on the steering wheel. Need to know when the parts are going to actually be available.
The contact owns a 2016 Ford F- 350. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool displayed no unrepaired recall on the vehicle. The approximate failure mileage was 1,000.
Referenced Ford had the driver's side airbag deploy while vehicle was parked in a heated garage overnight. There was no key in the ignition. We do not have a time frame for how long it was parked before deployment. After this deployment found that the truck no longer had power to start the vehicle or any dashboard indicators/gauges working. The headlights would come on/off randomly till battery is completely dead while parked and switch was in the off position. Spoke with the dealership and they said it would take up to 6 months to repair. I decided to see if I was able to track down the problem myself. While working on the truck my dog happened to jump into the truck and all the lights came back on. I told him to get out and as he was getting down he made contact with the driver's side foot well cover and all the lights went back out. Upon removing the foot well cover I immediately found broken and charred wiring to include the airbag wires being compromised. The area of concern is where the foot well cover and the driver's side kick well panel come together just below and to the left of the parking brake. They use the open space below the foot well cover to run the wires to various different parts of the vehicle. Speaking with kendall Ford dealership in wasilla Alaska, he informed me that the wire being chaffed/broken and charred was a normal wear and tear part and that Ford would not repair it or replace the airbag. Really felt like they did not want to even talk to me.
I was just recently involved in a head on collision with a tree when I lost control of my vehicle, which is a new 2016 Ford F-350, on August 24th, 2017. This accident resulted in a total of 5 surgeries in less then 11 days! I have severe trauma & other related injuries that will require more surgeries. The entire front end of my truck was pushed back about 2-3 feet & none of my airbags deployed! neither driver side nor passenger side air bags deployed...let alone any of the side airbags! I've had no luck in dealing with anyone from Ford corporate & would like to know how I can get someone to help me address this issue" I've called everyone I could think of, but have had no luck. I was actually told by Ford customer relations that I needed to read my owners manual to find out why my airbags didn't deploy! can you believe that's what they told me"! true story! I was completely dumbfounded by their comment. So if you can help me, then please feel free to contact me at: [xxx] or via email @ [xxx] thank you for your time & response to this matter! respectfully submitted- [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Poulsbo , WA, USA