This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford F-350. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the EGR (Exhaust Gas Recirculation) cooler needed to be replaced. The vehicle was repaired. The contact related the failure to Customer Satisfaction Program: 21M04. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 78,500.
- Kent, WA, USA
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- Kent, WA, USA