The contact owns a 2012 Ford F-350. The contact stated while driving at an undisclosed speed, he became aware that the horn was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clockspring. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V337000 (Air Bags) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.

- Dimondale, MI, USA

The contact owns a 2012 Ford F-350 Super Duty. The contact stated that while driving approximately 45-50 mph, the driver crashed into the passenger's side of a vehicle that failed to yield the right-of-way. The frontal air bags failed to deploy. The driver sustained facial injuries and the contact, who was a passenger, also sustained facial injuries. The driver of the second vehicle also sustained facial injuries. A police report was filed. The manufacturer was made aware of the failure. The vehicle was destroyed. The failure and current mileage was 4,800.

- East Moline, IL, USA