This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Summary: We purchased a brand new 60000 dollar truck in 2012 or 2013 and was assured by the dealer that it had a warranty to cover any issues until either 100,000 miles or 5-6 years, whichever came first. After 4 years of ownership and around 67,000 miles, the truck started experiencing problems with a high idle and then abruptly shutting off. When taken to the dealer, they couldn't replicate the issues during a brief evaluation. However, a week later, while on the way to the bank, to get cash out for are stay at the hospital to give birth to are 6th child the truck shut off and wouldn't start again. The dealer diagnosed the problem as a faulty high-pressure fuel pump due to water in the fuel and tried to charge the author $15,000 for repairs. The author questioned why the diesel fuel water separator and the second fuel filter system on the truck didn't catch the issue earlier and criticized the dealer for their negligence in ensuring safe and reliable transportation.
Component; Fuel filter Component Available; Yes Safety; Fuel leak on engine ( Fire Risk ) Reproduced; No Inspected; No Warnings; Smell of fuel/Fuel on ground and water
CP4 high pressure fuel pump catastrophic failure. My fuel pump grenades and I lost all power on a busy road. I was able to use momentum after the loss of power to safely exit the roadway. I had no warning lamps prior to failure my vehicle will not start now and is currently at a shop being investigated.
I was 300 miles from home for work for a week. On day 1, while driving on a residential street, I suddenly got a message on the dash that stated "stop safely now". seconds later, as I was pulling over by the curb, the truck shut itself down and would not start back up. I had to rent a vehicle (being away from home). On day 3, I tried again and it started. I drove it a block away to the place I was staying. Entering the parking lot, I got the message and it shut down again just as fast. At this point I had to arrange Transport of my truck back home. $650 and 3 days later, I finally got it home. Started it, ran for a few minutes parked so tried to drive it. Made it about 1000 feet when it shut down again and left me stranded on the highway. Each time it shut itself down, I had to wait a minimum of 1 hour before it would restart. After researching, it seems that my egt13 sensor has gone bad and has to be replaced. Had it shut down while I was on the interstate, the results of this could have been a whole lot worse than the expense of a rental and Transport. My research brought to light that this seems to be an ongoing problem with Ford that needs to be addressed and
- Suffolk, VA, USA
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I have a 2012 Ford F350 crew cab 6.7. miles 72160.6, eng hrs 3877 and eng hrs idel 1700. Which is very low for the egr to go bad and notice there are thousands of Ford owners are having the same problem. Which many are bypassing this system. I think its about time someone looks in to this problem with Ford manufacture. This way Ford owners do not do bypassing the emission systems. I wondered why hwy patrol was pulling over diesel trucks. Looked on line and found out for inspecting them to see if any bypass emission was done on that truck (California). Egr (emission) is just a major headache and this needs to investigated.
Catastrophic failure of CP4 high pressure fuel injection pump. Truck stopped in middle of road while driving very dangerous. Ford wants $13,000 to fix it, have already paid >$7,000 to fix exhaust system failure
Def system/engine cleaning issue. Message continuously shows on dash "drive to clean engine" regardless of driving highway speeds for 30+ min at a time.
When she purchase the vehicle Dec 2016 it had the check in light on with the figure of a engine on, its being reading turbo ndercharge boost error code P0299 cocequence reduce power, several links on the manifold and I can smell the fumes inside the cabin while driving the strong fuel from the diesel
The contact owns a 2012 Ford F-350 sd. The contact stated while driving 65 mph a warning appeared on the instrument panel which displayed pull the vehicle over. The contact shut the vehicle off and restarted the vehicle in limp mode. After the diagnostic test was performed the dealer stated the fuel pump caused the entire fuel system to malfunction due to bad fuel flowing through the vehicle. The dealer stated the fuel pump and fuel injectors needed to be replaced. The contact did not have the fuel pump and injectors replaced. The failure mileage was 11,000.
A D V E R T I S E M E N T S
- Banning , CA, USA