This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2011 F-350 truck's heating system suddenly would not switch locations. It was stuck on dashboard heating, and would not switch to the floor or to the defrost. The truck is 2 years old. At the beginning of winter, driving without defrost is rather hazardous as it is difficult to defrost the windshield. I had to pay to get it fixed, and it cost me $1862.37. I feel that any vehicle's heating system ought to operate without issues for a decade or more, so it was rather frustrating to hear that Ford would not cover it on my 2 year old vehicle. Besides the common sense frustration factor, it could be a safety concern if it is a common occurrence in that people may not be able to defrost the windshield, which could result in excessive frost buildup in northern climates, which can block the driver's vision and result in a crash.
- Hayward, WI, USA
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- Hayward, WI, USA