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3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,110 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford F-350 drivetrain problems

drivetrain problem

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2011 Ford F-350 Owner Comments

problem #8

Jan 222018

F-350

  • 115,600 miles

A D V E R T I S E M E N T S

While drivingmy Ford F350 crew cab longbed diesel 4X4 at 70 mph on interstate 10, a 4 lane hwy in each direction, the truck lost all engine power and power assist to the brakes and power steering. Luckily the traffic was light and I was able to maneuver the off the hwy without coming in contact with another vehicle. The truck was towed to a Ford dealership and it was determined that the high pressure fuel pump came apart and put metal shaving everywhere throughout the fuel system. Ford recommended replacing all of the high pressure system this included all new fuel injectors. This repair cost $9,000.. a search of the internet revealed that this is a known failure. I had an independent lab test the fuel. There were no contaminants in the fuel except the metal shaving from the pump. ( the Ford fuel system recirculates the excess fuel back to the tank) the truck has 115000 miles. I had the Ford maintenance agreement with the 5000 mile services option. Ford has provided all of the service including the ones after the maintenance agreement ended. This is a very expensive repair to undertake on a 7 year old vehicle. Engineering changes could have prevented the extent of the damage. A post pump filter or screen would have prevented the rest of the high pressure system from needing replacement. An advisory about the potential pump failure and replacing the pump before failure would have costed less than $2000. Had I been towing near full gcwr, 21,000 lbs and come up on los angeles stop and go traffic, this could have be a terrible accident.

- West Covina, CA, USA

problem #7

Nov 012016

F-350 8-cyl Diesel

  • Automatic transmission
  • miles
2011 Ford F-350. Consumer writes in regards to diesel engine failure - service bulletin refers to vehicle misfire/ runs rough due to a broken injector hold down clamp...updated 09/07/17 the consumer stated while driving the engine suddenly lost power and stopped. The engine would not restart or idle. The consumer advises the failure should be a recall.. updated 9/5/18

- Reisterstown, MD, USA

problem #6

Jul 012014

F-350 8-cyl

  • 29,998 miles
I noticed that my truck would shift hard when I started it in the morning at around 24000 miles. Took the truck to Ford under warranty and they told me that they could not do anything that it was the new six speed. Now I have been smelling fuel so I took it to Ford and they told me that it was more than likely a varmint chewed the line and that I was over months on my 2011 model truck but not miles, could not help me even though it is a fire hazard. I decided to see what I could find and found that it was leaking around the fuel sending unit from a possible fuel line seal, still have not fixed because you have to buy all new lines and replace at a large cost. Told Ford thinking I would receive some help since it is less than 36000 miles and their mechanic said that is the shift problem in the morning which was under warranty when reported and still got shot down. My baby to fix at my cost. I have owned nothing but Ford my entire life and now considering GMC.

- Lakeland, FL, USA

problem #5

Feb 152013

F-350

  • 35,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford F350. The contact stated that after shifting into park, the vehicle rolled away in reverse. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The manufacturer was notified. The approximate failure mileage was 35,000.

- Indianapolis , IN, USA

problem #4

Oct 042012

F-350 8-cyl Diesel

  • 36,285 miles
To date this vehicle has been in 5 times for emission work. Trouble codes include, I don't have the paperwork yet for all incidents, P207F, P20ee & P2200. Prior to this it was in 1 time under recall for an emissions system "flash." Out of service time has to be around 3+ weeks at (not business days) this point with additional time sitting at home waiting for shop space to open up. The powertrain on this vehicle is stock and has never been modified. Replacement parts have been at the regional reps direction and not what the service tech's wanted. My feeling is that relatively inexpensive parts are being "thrown" at this with no attempt to fix the underlying problem.

- Portland, OR, USA

problem #3

Jan 232013

F-350 8-cyl Diesel

  • 29,000 miles
According to Ford the truck's fuel pump went out. They said it was back ordered. 1100 trucks affected. I don't believe Ford is supplying the whole story on the issue and their is a lot more to it. Ford is hiding something and you should look into it. I fortunately was in a safe place when the pump went out but others may not be.

- Sparks, NV, USA

problem #2

Nov 042011

F-350 8-cyl Diesel

  • 30,000 miles
My wife and I went to pick up the 5th wheel camper from the storage area. I backed up to the camper, put the truck in park and did a few things before my wife got out. As she was getting out I mashed the brake pedal fairly hard and placed the transmission in reverse. I didn't want the truck moving with the passenger front door open and whacking my woman. As the wife was getting ready to shut the door the engine RPM went sky high on its own. My wife looked at me as if to say what the heck are you doing! I gave her a blank/scared look as it was nothing I did to make this happen. I glanced at the tach and I was up over 2500 RPM, in reverse, but the truck wasn't trying to go anywhere. It was as if it had disengaged from reverse and was running wild. I put the transmission back into park and let go of the brake. The engine continued at high RPM for another few seconds (seemed like forever) and then went back to idle. I shut the engine off, sat for a few moments to collect my senses and then re-started the engine. Ran through all of the gears and all was working fine. I then continued the effort to connect my camper to the truck and all went well. Facts: 1. I am 100% absolutely certain my foot was not on the accelerator pedal and the brake at the same time. I never do this and have never done this by accident. 2. I have a witness and she was scared to death! 3. tsbs were current at the time of the incident. 4. this problem has never happened in the past. 5. my truck still has the infamous shifting issues (tip-in, 2-3 snap-shifts amongst other gear shifting issues) even after the 2011-7-?? tsb. 6. I cannot replicate this situation. If these trucks had black box recorders on them, when issues like this occur we could shut off the truck, pull the black box and take it to the dealer for diagnosis.

- Altus, OK, USA

problem #1

Nov 092010

F-350 8-cyl Diesel

  • 5,000 miles
Upon acceleration transmission goes into neutral between 2nd and 3rd gear allowing the motor to race while the truck goes into coast only mode. This can put you at the mercy of oncoming traffic if pulling on to the road. Hard shifts in the upper gears both up shifting and down shifting, often bone jarringly hard. This causes the truck to break traction with the road when wet, snow covered or with loose gravel present. My last experience with this nearly caused me to jack knife a trailer on a steep snow covered downgrade. This is not an uncommon problem there several post about it at www.thedieselstop.com/forums/F149/, www.powerstroke.org/forum/6-7-tranny-problems/ and others, probably just the tip of the iceberg. Dealer originally dealer said it was not a problem now they say my warranty is up give us $199.99 and we will do up to two hours of testing. There is a tsb on this but it doesn't appear to work for everyone. If this were a recall Ford would have to address the safety of all involved.

- Loudonville, OH, USA

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