The contact owns a 2011 Ford F350. While driving approximately 10 mph, an unusual noise emitted from the vehicle with the sudden loss of power steering. The contact experienced difficulty turning the steering wheel and was able to maneuver to the side of the road. He then inspected under the hood and discovered that the steering fluid reservoir was empty. The contact resumed driving. The brakes were applied with force repeatedly before the vehicle came to a stop. The vehicle was towed to an authorized dealer where the vehicle was repaired. The manufacturer was not made aware of the defect. The failure mileage was 1,039. Updated 8/30/11 the consumer was informed the fluid lines were misaligned which caused the serpentine belt to rub on the fluid lines which wore the lines out.

- Staples, MN, USA