This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been having issues with this vehicle in the steering. It will pull to the left or right at any given time going down the road. We are a full service shop and own this vehicle. We have checked everything and contacted Ford. They recommended changing the steering shaft that goes to the steering gear box. We did, but it still does it. Not sure what to do next. We are in the process of changing the steering gear as we have no other options.
The contact owns a 2008 Ford F-350. The contact stated that while reversing from a parking space, the steering wheel started to turn in a circular motion without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the gears in the steering box failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
The contact owns a 2010 (na) Ford F-350. While driving approximately 25 mph, the steering wheel was difficult to maneuver. The vehicle would pull to the left and right without warning. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
I was making a left hand turn when the steering started to wobble, shimming. I was traveling at approx. 45 mph and had to slow to 20 before it stopped. This pick up has had small shimming before but nothing this bad. I just replaced the shocks and had it aligned. It seems to be even worse and yes I have the tire pressure at the recommended 80 psi. It is dangereous. Ford sent a letter April 2009 09L02. They pretty much said the NHTSA was looking into it and live with it. Please help!
The contact owns a 2008 Ford F-350. While driving approximately 45 mph, the power steering failed. The failure recurred several times. The vehicle was taken to an independent mechanic who provided an unknown diagnostic for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000. The VIN was not available.
- Oak Bluffs , MA, USA
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The contact owns a 2008 Ford F-350. While driving approximately 60 mph, the steering and braking ability seized without warning. The vehicle was not diagnosed by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 129,000.
The contact owns a 2008 Ford F-350. The contact stated that while driving 25 mph, the steering wheel seized abd as a result, excessive force was required in order to maneuver the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000.
Pulled onto highway, (us-36) accelerated to 45 mph. Truck started wandering, unable to steer straight. Returned home and parked truck. Took to dealer a week later. Unable to find problem. A couple of months later truck did same thing. Returned to dealer, they flushed power steering pump. Worked ok for 2-3 months. Then same thing happened 3rd time. Returned truck to dealer, they changed power steering pump. Has been ok for 6 months. Now unable to drive over 40 mph afraid of losing control of truck. In private shop for repairs now. Aftermarket steering box back ordered. Unknown when available.
I was driving on interstate 75 when the truck and steering wheel started vibrating violently, as I applied the brakes to slow the vehicle it pulled sharp to the left taking the vehicle onto the median. Once the vehicle stopped, facing in the opposite direction I got out and checked the left front wheel, it was too hot to touch. I let it cool and then proceeded to the nearest exit. I had the left front wheel inspected, but no problem was discovered. I continued on my trip from Tennessee to Florida. On the return trip the problem happened three times, each time I stopped and let the wheel cool before continuing. I researched this problem on the internet and found that several other individuals have experienced the same problem. I believe the ntsb should require Ford Motor Company to recall these vehicles and correct the problem before someone is injured or killed. There is sufficient documentation on the internet to justify the ntsb taking action.
Steering became very stiff, the front wheels then moved from left to right on their own. I pulled over, turned the steering wheel lock to lock and drove away. The problem has recurred daily since.
The contact owns a 2008 Ford F-350. The contact stated that while driving 30 mph, the power steering failed causing the vehicle to veer erratically. The vehicle was taken to the dealer multiple times. The technician was unable to determine the failure in any of the occasions. The technician advised that the low tire pressure sensor, tires and the steering stabilizer failed, all which may have been seemingly related to the failure. The vehicle was repaired but the failure was not corrected. The manufacturer was made aware of the failure. The failure mileage was 95,000 and the current mileage was 102,000.
I was driving at 20 mph when the power steering did not work, I went to brake and it didn't brake for at least 20 ft. Good thing no one was in front of me. I took it home and now is not drivable, I called Ford several times and they said they can not do anything for me.I have a $48,000 lemon rotting in my driveway.
The contact owns a 2008 Ford F-350 sd. The contact stated that while driving 30 mph, the power steering failed and the steering wheel became very hard to maneuver. The vehicle was taken to the dealer where the technician diagnosed that the drag link needed to be replaced. The vehicle was repaired but the remedy failed to repair the problem. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 157,604 and the current mileage was 157,622.
Driving on a corner onramp the truck's power steering gave out and the vehicle became almost impossible to steer. I applied the brakes and the steering returned. This has happened numerous times while driving. No issues were found with the power steering pump. Recently had the power steering system flushed and that seemed to improve the problem; however, it's starting to return. Will be taking it back in again to see if the issue can be fixed.
The contact owns a 2008 Ford F -350 sd. The contact stated that while driving approximately 10 mph, the vehicle erroneously veered to from side to side without warning. The vehicle was taken to a private mechanic where it was diagnosed that the steering gear box needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 140,000.
Steering acts erratically, pulls truck left or right vehicle undrivable. Was told by dealer after a power steering flush, there is a failure in the steering box.
I was slowing down to make a left hand turn and I completely lost the ability to steer. I could not budge the wheel at all. My brakes still worked, but it didn't feel 100%. it has happened at least 10-15 times in the last year. When it happens, I can shift the truck into neutral and rev the engine and I'll get my steering back. Also, if I shift into neutral and turn the truck off and back on again, the steering will work. The only time it happens is when I'm slowing down from highway speeds, 55+ mph. It has happened when towing also. This is my father truck, but I use it for the family business.
The contact owns a 2008 Ford F-350. The contact stated that while driving 45 mph, the steering wheel seized and became difficult to maneuver. The failure recurred twice. The vehicle was not repaired. The failure and current mileage was 55,000.
During U-turn, a curb was traversed by right front tire. After steering came back straight, steering wheel was off center 25 degrees with truck pulling left. An alignment was done to correct that lasted a month. Steering wheel drifted back to 25 degrees off center and truck pulled to left. A second alignment was completed by a different dealer correcting problem for the most part. Vehicle still pulls left and or right on certain roads, with play in steering wheel that cannot be adjusted out. Conclusion is steering box is pretty "light duty" for a Super Duty rated truck. Truck was on second steering gear box with first developing a drifting issue several months after purchase - dealer determined correction could only be made by box replacement. Current miles are 37,600. Fuel prices inhibiting miles.
The contact owns a 2008 Ford F-350. The contact stated that the power steering assist would fail sporadically. The vehicle was taken to an independent mechanic but they were unable to duplicate the failure. The vehicle was not repaired. The VIN was not available. The failure and the current mileages were 35,000.
A D V E R T I S E M E N T S
- Horseheads, NY, USA