This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were hauling a load of logs about an hour away everything was fine when all of the sudden the truck down shifted and white smoke started pouring out from under the passenger side of the hood followed by flames. We had to try to get off the road where we were there was no where to pull off and finally could swing into a state gamesland and someone called the fire dept. I am now out of a truck I just purchased 2 months ago and my VIN number isn't even showing
The contact owns a 2008 Ford F-350. The contact stated that the vehicle shook violently after going over a speed bump. The vehicle was taken to beach Ford located at (2717 Virginia beach blvd, Virginia beach, va 23452) however, the mechanic was unable to duplicate the failure. The vehicle was taken to an independent mechanic who informed the contact the failure was known as the death wobble. An unknown repair was performed however, the failure recurred. The vehicle was taken back to beach Ford to be diagnosed. The contact was informed that the turbo charger needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Had the truck over heat multiple times. Had to change the coolant and also the radiator on long with the oil coolant container. Has a ticking sound and has not yet gone away. Have taken it to Ford dealer and they can't figure it out. Would like to know what to do since I have spent a lot of money and the problem hasn't been fixed and the only thing the Ford dealer tells me is to trade it in for a new one. Help1
Ford should be held accountable for the 6.4 diesel as much as these trucks cost hard working americans, pay close to 30 thousand dollars for a pickup truck then have to pay another 15 thousand to fix the motor due to it not being built correctly, junk rods, head bolts, heads, turbos, oil level being raised by 2 to 3 gallons per oil change, due to fuel being pumped back into the engine, causing severe internal engine problems, it's not if it will blow but when it will, as per Ford master mechanic. This is a dangerous situation, to know at any giving minute while driving you're motor could blow causing loss of control of the vehicle.
Truck was taken to Ford dealer and diagnosed with low pressure fuel pump and high pressure fuel pump out.prior to this white smoke rolled out of exhaust while driving on highway and engine shut off.truck waa towed to dealer with above findings.Ford diesel mechanic stated several issues with high and low pressure fuel pumps on these models.please look into this.estimated cost is 13,000 dollars to fix.
- Lancaster, OH, USA
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Upon returning from a short drive I noticed oil on the ground...had truck towed to local Ford dealer...when inspected I was informed the self cleaning exhaust system caused the rings to wear prematurely and build pressure in the crankcase causing oil to spew out any opening ie the dipstick tube. A diesel engine should have been expected to last 2-3 times the 165,000 miles on the truck.
Excessive white smoke out of exhaust, especially with acceleration. Smoke has a foul odor also. Can hear a knocking sound in engine on deceleration (similar to bad wheel bearing hums), only does it if turbo is over 150-200 psi, but will do it every single time. 'drive to clean exhaust' displayed on dash. Completed recommended drive cycle (over 30mph for at least 20 minutes, I drove for 45 mins) and message still appears. "wrench" symbol displayed on dash. Per owner's guide the rtt displays when engine has defaulted to "limp-home" operation or when transmission problem has been detected.. the light comes on every time vehicle is driving now, and stays on entire time.
I have a 2008 Ford F350 Super Duty, , and there are many known problems on this truck that Ford is aware of and yet the refuse to fix them.. this is a very expensive truck and I am very disapointed in this truck.. a week after I got the truck the raidiator started leaking.. two days after that my power steering goes out, , now I have white smoke pouring out of the back of my truck every morning, , I am embarrassed to be seen driving this truck.. I wish I know what I know now before I forked out tons of dollers to purchase this piece of junk.. I am not happy, , and I will tell everyone I know never to buy a Ford!
The contact owns a 2008 Ford F350. The contact stated that the manifold screws became fractured and detached from the vehicle while the contact was driving. The vehicle was taken to the dealer where the technician diagnosed that the manifold needed to be replaced. The manufacturer was notified of the failure. No repairs were made to the vehicle. The failure mileage was 65,000 and the current mileage was 85,000.
Radiator leaking from both tanks replaced by/on service date: 11/08/2010 dealer or location:ray skillman Ford, Inc. 1300 South U.S. 31 greenwood, in 46143 (317) 885-9800service order #:067622miles:30545cost:$0 service: Unknown cooling service details:unknown cooling and leaking again on 03/21/2014.
The contact owns a 2008 Ford F-350. The contact stated that the engine overheated while driving at various speeds. Upon inspection, it was found that there was a coolant leak. The vehicle was taken to a private mechanic where it was found that the radiator needed to be replaced. The vehicle was repaired but the failure recurred twice. The manufacturer was contacted about the failure. The failure mileage was 36,000.
Failure of flexible joint in the exhaust up-pipe creates a fatal safety hazard for all occupants of the vehicle. Exhaust gases leak from the failed joint and enter the cab of the truck through the heater vents. This can cause the occupants to be overcome by exhaust gases while driving, leading to a fatality. There have been several complaints identified in Ford blogs with regards to this and nothing has been done to correct this.
Customer satisfaction program 08B06 was issued by Ford in December 2008. This notice expired in June 30, 2009. I recently purchased the vehicle within the last year. The same issue has developed that was identified in the above bulletin. The previous owner did not get the service performed and now Ford will not honor the bulletin. This issue should be a recall issue or the Ford customer satisfaction bulletin should be reopened or recreated. This is with regards to engine coolant leak and a known deficiency within the cooling system.
Ford F350 with 6.4L diesel had check engine light (cel) illuminate while driving. Engine immediately slowed to idle (800rpm) and would not respond to throttle inputs. Was not able to clear roadway and blocked traffic on busy urban road. Dealer was "not able to find anything wrong", yet "performed calibration update on PCM". I was informed "this needs to be done as vehicle ages and sensors wear." Reviewed owners manual and did not located maintenance interval for "calibration updates to PCM." I am certain this is an inherent PCM software code error leading to complete loss of engine operation. A dangerous situation on congested roadways.
Leased Ford 350 truck on 10/23/08. Noticed strange smell in the cab when idling or when heater or air conditioner was running. Took the vehicle into sunrise Ford dealership 8 times for this same issue and was not ever fixed until 9th time and they replaced manifold gasket. So all the while inhaling carbon monoxide poison. Needless to say only after 6 months of getting my Ford 350 I got a heart attack and had to get an operation on my heart. Then again July 4th 2011 had heart attack and had to get another operation on my heart; at first did not see the correlation until my spouse rode in the truck: Eyes burned, migraine headache, and passed out when returned home and tasted exhaust the next day. That was the point that we alerted Ford and the dealership to fix the problem and finally on June 12th 2012 the sunrise dealership finally fixed the truck. The damage to my heart is irreversible and I am on constant medication. I need to be recompensed for this gross negligence from Ford and it affiliates because I am sole provider of 8 children an a veteran who served this country.
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- Summerhill, PA, USA