This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Monday, January 3, 2011, we were driving on a rural road in route to sharps chapel, Tennessee when the right side front passenger caliper/rotor assembly failed causing smoking and burning smell of the brake shoes forcing me to pull to the side of the road. After allowing the brakes to cool, I contacted and drove to morristown Ford in Tennessee and they to attempted to repair the brakes by disassembling and cleaning the caliper/rotor since they did not have the parts available to appropriately rectify the situation. This repair was not effective and the problem has repeated itself four times since then, most recently on October 5, 2012. This appears to be a very dangerous vehicle design and/or part failure!! Ford needs to rectify this problem!!
- Lee, MA, USA
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- Lee, MA, USA