This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford F350 diesel. The contact stated that the vehicle could not be started in cold weather. The vehicle was taken to the dealer several times for the failure. The dealer performed a diagnostic which located the failure at the egr exhaust system valve but the dealer did not replace the egr valve. The vehicle was then taken to a local mechanic for a second diagnostic which located the failure at the fuel injection control module box and the glow plugs module. The vehicle was repaired. The manufacturer was contacted and denied assistance with the repairs due to the age of the vehicle. The failure mileage was 10,000 and the current mileage was 111,000. Updated 03/05/12 the engine glow plug was replaced. Updated 03/08/12
: the contact stated while driving the vehicle stalled and lost power. This occurred at various speeds, and in all incidents the vehicle restarted. The vehicle was later driven to the dealer, who replaced and reprogrammed the turbo-charger. However this did not remedy the problem. On the most recent visit to the dealer the turbo charger was replaced, but the problem still occurred. Updated 05/30/06.
Consumer request for reimbursement for engine replacement in the 2003 Ford F350. The consumer had a multitude of problems with the vehicle lacking power and blowing out white smoke, at times the vehicle would hesitate on start up, it jerked when the consumer attempted to accelerate, there was a rattling noise when the consumers foot was released from the accelerator. The intake manifold had popped lose. The consumer was told because an after market chip was installed in the vehicle, the engine would not be covered under warranty.
Turbo charger is on it's third failure and instalation. I only have 11,000 miles on the Ford F-350, the wasted time on my end is rediculous. From what I heard Ford and the dealerships are indundated with this problem, but they are refusing to recall.
2nd request fax re consumer's concerns re his 2003 Ford F-350 6.0 L diesel truck due to loss of power/irreparable turbo lag. The vehicle has been taken to the dealer several times but they have been unable to correct the problem. The problem has progressed to the point that the vehicle has complete loss of power at stop, particularly when in reverse. On two separate occasions the consumer was unable to backup an incline. Lots of exhaust smoke came from the tail pipe but there was no power.
- Hyde Park, UT, USA
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- Livonia , MI, USA