Wife parked the truck running at the top of a sloped driveway near our farm house, left the truck running and in park, got out to retrieve a forgotten item, walked downhill 75 ft., after a short time turned to see the truck speed by backwards nearly hitting her. The truck rammed the carport corner concrete support, jumped a two foot rock wall and came to rest against a three foot diameter birch tree. Truck evaluated as total loss. A master mechanic brought to help get the truck started. Damage only to rear but would not start. Battery plates had shorted due to the three severe jolts. The mechanic also noted the steering column bolts and screws seemed quite loose. The truck was started but moved to the body shop by a tow truck since the rear break line was severed. After totaling the vehicle the insurance company sold the truck back to me for $5100. I got the truck repaired. Today I took it to the Ford dealer to check the steering column. The Ford technician noted the severity of the loose steering column, replaced a couple bushings, tightened bolts and screws, and tested the vehicle. He specifically noted, in writing, the truck would not reliably stay in the selected gear. I paid Ford $259 for the steering column work. The Ford service manager told me when I scheduled the work that two other vehicles had just come in the same day with the same problem. This truck came out of park on its own and when rolling backwards barely missed my wife. She could have been easily killed. Before this accident, it never occurred to me to take the truck into Ford for a check of the steering column after 13 years but I should have been smarter. I bring this up to you for review because there could be lots more of these vehicles out there that could kill someone if they suddenly slip out of gear and roll. I have a copy of the Ford service paperwork from today.

- Chelan, WA, USA

We notified the dealer of the paint cracking and failing after having the vehicle only a year and half. They first stated that the truck had obviously had some type of repair work done, but after researching it in the enternal data base found that was not the case, and it was in fact a paint failure. They have also stated that they will correct the effected areas. Our problem is that the effected ares are half of the truck, and they are not willing to repaint the entire vehicle. We have a major purchase of a $30,000 truck, and now half of it is going to be be shade of black and the rest will be another. I can see them not repainting if it was something we had done to cause this and it being covered under warranty, but this is not the case. I have owned nothing but Ford products since being able to purchase a car, and I am totally disheartened with their lack of caring. Cars are no longer a small purchase... they are expensive and a huge investment. I don't believe that they should be able to get away with such things... this is a factory problem and they should be doing everything within their power to correct the vehicles to the cumstomers satisfaction. Thank you for your time. Brian and tammy reagan mansfield, Texas 2002 F150 FX4 extended cab - black

- Mansfield, TX, USA

I am trying to find out if there are any recalls or technical service bulletins on the following vehicle. 2002 Ford F150 supercrew 4 - wheel drive. This vehicle seems not to be listed in your data base.

- La Plata, MD, USA