This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tread seperation on 2 tires and possible another. Contacted Firestone dealers and did not acknowledge problem whatsoever. Have a signed card by a dealer for the 3rd tire saying nothings wrong that he could see.
Lf came apart got rid of all 4 saved one I tow a 14000 lb boat couldn't take a chance of loosing another one at 75 mph all Firestone tires are junk also Ontario fire dept. Was responding on fwy to a call & lost one on there brand new Ford 4X4pickup pulling a hazemet trailer. Ford & Firestone both told me sorry, please call me.
The tire began to vibrate and in about 20 seconds (about the time it took me to realize that the vibration was not caused by the road) the tread came completely off the tire, which did not immediately lose air. The truck swerved wildly to the right and thanks to a wide shoulder, front & rear way bars, and an experienced driver it did not roll over. The tire load was apx. 200 lbs under it's max. Load rating, inflated to max. Pressure of 80 lbs, and was not over heated. The air temp was about 95 degrees. I have the tire and tread in my posession. The Ford dealer claimed that Ford had no responsibility and told me to contact a Firestone dealer. I did contact a dealer, they gave me an 800 number which I called, that person told me he would file a claim and that the Firestone legal department would contact me. The Firestone 800 number on the NHTSA website refered me to a dealer or their website. Please do not hesitate to contact me if I can be of any asssistance in this matter, thank you, jim wells.
1st tire separated on 07/01/02; 2nd tire separation did damage to truck's brake line and lr quarter panel. NHTSA appears non-responsive, as is Firestone. Documentation on record to show tires rotated & checked every 3,000 miles by Ford. Tire checked for proper inflation 20 minutes prior to 2nd blow out on straight highway, not overloaded, moderate temperature. Two remaining (not blown) tires removed and also show impending signs of failure. Firestone sent tire and "rubber stamped" results as due to underinflation for unknown period of time. Unknown period of time is when tread seperated, revealing belts and subsequently deflating tire. The now underinflated tire caused rim to damage tire wall which allowed Firestone's inept conclusion. Discount tire, gcr (Bridgestone/fire stone), and ted wein's (Firestone), agree independently on tire failure. Apathy seems to sweep thru NHTSA and Firestone setting in motion civil litigation/congressional investigation if nothing is done. Add this to the over 162 other complaints on the steel tex, along with Arizona's dps problems. This is third submittal to NHTSA with no response on first two!!! sen. Reid, nv, also being advised.
- Las Vegas, NV, USA
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Failure on this vehicle has not yet occured. A local county ambulance service has had failure of this same tire on one of their ambulances resulting in delay of emergency patient Transport and stranding of ambulance crew and patient along side a rural road for over an hour before assistance could arrive. Must we wait until an ambulance accident occurs before consideration for recall of these tires will be considered. Ford has installed these tires on a great number of their 2000 model F-350 chassis that are then delivered for ambulance manufacture. I know this to be a fact. I own three 2000 model F350 ambulances and all of them have these tires. My crews and I are afraid to rely on these tires. My company routinely Transport patients from our rural area to higher level medical facilities, most times over one hundred miles, and at speeds of 70 to 90 miles an hour under emergency conditions. Please give us help with this problem. I am asking you to convince Ford and Firestone to recall these tires where applied to emergency vehicles. The use of these tires in a low speed application transporting freight may be relatively safe, but that is questionable. I have written numerous congressmen and senators as well as my state governor with limited reaction. Please make this a priority. Does any government Agency regulate in any form and are their specific requirements for the type, size, tread, load range for tires used on ambulances" are tires of various manufacture and tread design allowed on the same emergency vehicle if of the size ? please advise me of any regulations reguarding ambulances that you have. Thank you, danny connell same size"
Failure on this vehicle has not yet occured. A local county ambulance service has had failure of this same tire on one of their ambulances resulting in delay of emergency patient Transport and stranding of ambulance crew and patient along side a rural road for over an hour before assistance could arrive. Must we wait until an ambulance accident occurs before consideration for recall of these tires will be considered. Ford has installed these tires on a great number of their 2000 model F-350 chassis that are then delivered for ambulance manufacture. I know this to be a fact. I own three 2000 model F350 ambulances and all of them have these tires. My crews and I are afraid to rely on these tires. My company routinely Transport patients from our rural area to higher level medical facilities, most times over one hundred miles, and at speeds of 70 to 90 miles an hour under emergency conditions. Please give us help with this problem. I am asking you to convince Ford and Firestone to recall these tires where applied to emergency vehicles. The use of these tires in a low speed application transporting freight may be relatively safe, but that is questionable. I have written numerous congressmen and senators as well as my state governor with limited reaction. Please make this a priority. Does any government Agency regulate in any form and are their specific requirements for the type, size, tread, load range for tires used on ambulances" are tires of various manufacture and tread design allowed on the same emergency vehicle if of the size ? please advise me of any regulations reguarding ambulances that you have. Thank you, danny connell same size"
Tire failed on asphalt, no load, no warning. Total separation, only bead the tire tread left. No road hazard at time. Same as two previous firestones tires, not the same type or year. Electrical system: Diesel would die out for a few seconds, then came back on by itself. Loss of steering and all power during lost power or curves and hills. Ford reprogrammed computer after several visits there.
Front end started to shimmy, then front passenger tire blew out. Vehicle was jerked off the road. Model, dueler at, dot ejlf, size lt28J-75R16, not original. Consumer feels that this tire can be very dangerous, and he is concerned that this tire may blow out on the driver side and hopes to prevent this from happening, especially on a two lane road.
While driving between 60 to 70mph the vehicle started shaking from the rear of the vehicle, got off the road and check the rear of the vehicle, found left rear tire flat. The truck was not towing nor was there a load on the bed.
Driving on highway when tire sounded like an explosion. Took tire to selling dealer then to local Firestone store. He examined tire for road hazard defect and found none. He offered to pro-rate the tire as he felt it was not a manufacturer defect. (dot number: Vdw81xl220 tiresize: LT265/75R1)
First failure at 15900 miles was a tread separation and blowout. Second failure at 20445 miles was a tread separation only. (tire did not deflate) tires were loaded near the maximum load range and properly inflated. (dot number: Vdw81xm509 tiresize: LT265/7516)
Tire had catastophic failure, possible fatal accident narrowly avoided. Tire inflated to correct safe pressure. Tire info. Sticker on vehicle is disputed by Firestone, however tires were inflated correclty. 2 independent Firestone stores said tire was defective. Both stores checked and verified pressures as being safe and adequate. Clearly, it is a defective tire. Tire sent to Firestone for evaluation, returned with excuses letter attached. Firestone refuses to make good on defective product. I have destroyed tire/rim in my possesion, I would be glad to have it evaluated again. I hereby request payment for replacement tuires and subsequent damages from Firestone. (dot number: Vnw81xl010 tiresize: 265-75R16E)
The Oct. 5th. Incident happened while my camper was on the truck. Tread was thrown and then the tire exploded. It tore the fender, body panel and running board. The tire was destroyed this tire had been a spare and had only about 14000 miles on it. I sent the tire to Firestone and they said it wasn't their fault. The first incident occurred on Aug. 30 when there was nothing in the truck bed and caused about $1,700 damage. Firestone compensated me for this incident. I am sure both tires were faulty and plan to go to small claimes court for damages. (dot number: Vdw81xm399 tiresize: 265/75R16)
Tire went flat, found side wall failure, put spare on, it also had side wall failure, after having all tire inspected by Firestone, 4000 miles later a third tire failed in rear left inside dually with no apparent holes all tires were original equipment with truck, spare had never been used when it failed, all other tires had less then 1/16th inch even wear when inspected (tiresize: LT215/85R1)
The inside right rear tire on my new 2000 - F-350 dual wheel truck peeled on the face and sides while traveling on interstate highway I-10 at approximately 65 miles an hour. This truck has not been used to Transport any heavy weight, just to travel between my home in scottsdale, AZ and quartzsite. AZ (a distance of about 142 miles). The other tires on the truck (all the same original tires that came with the truck) show signs that they also may peel and/or separate. In October 2000 the state of Arizona replaced all of their general tires because of peeling (I came across an article in the paper while researching if there was a recall on these general tires). These tires, with only about 6600 miles on them and plenty of tread left are a hazard to any driver having them on his/her car. Luckily the defective tire on my truck was on one of the dual inside back wheels. I have contacted the dealer, bell Ford and will take the vehicle to the dealership in the next few days. On the phone, they said once they saw the tires they would see what they could do. (dot number: Ador1jc230 tiresize: T235/85R16)
I had one blow out 5/27/01 at 50 miles an hour coming off the highway. I then took the tire to ted wiens Firestone in las vegas on 6/2/01; they refused to exchange the tire or give credit. I then went to discount tire and replaced the back two tires with goodyears on 6/2/01. I did not replace the front two! the last blow out on 7/01/01 caused the truck to veer off the road, causing a major crash. The crash totaled the truck, trailer and horses. All of the occupants of the truck suffered life threatening injuries. (dot number: Vdwd1xm359 tiresize: LT265/75R1)
A D V E R T I S E M E N T S
- Flaxville, MT, USA