This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle's undercarriage caught on fire. The vehicle was towed to the dealership and the consumer was informed the transmission had overheated. The consumer's insurance company stated a technical service bulletin had been issued which stated if the vehicle was used for towing the transmission may overheat, but the consumer was never notified. The dealer refused to perform the upgrade on the cooling system because they were unable to pull up the codes. One year later, the same problem happened again, the vehicle was taken to the dealer and this time they were able to see that the transmission did indeed overheat, the transmission was replaced under warranty, however if the consumer wanted the upgrade he would be responsible for the charges.
Automatic transmission failed 1,700 miles over 36,000 mile warranty. Pulled out of stop street, no 3rd gear, vehicle raced as if in neutral. First and second gear ok, reverse ok. Pulled trans oil dipstick, no dark deposits on stick, oil not burnt.
Vehicle stalls. Transmission oil filter shifts in a manner that it cuts out transmission flow which causes the engine to shutdown. Ford doesn't have the filters available. Dealers had to drill holes on the side to allow oil to flow. Ford aware of the problem, tsb issued, but modified filters still not available.
- Westford, MA, USA
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- Bountiful, UT, USA