This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving 5-70 mph consumer lost power steering/braking. Consumer managed to pull over, and had the vehicle towed. Deaalership repaired the power steering and brake components, but the consumer was still having the same problems.
Lost steering and brakes towing a trailer on an off ramp. High way 80 in wamsutter wy. Sudden loss of steering and brakes at the same time seems to be unsafe to me. To happen on a high way off ramp towing a trailer makes it even worse.
Loss of power steering at low speed when applying the brakes. This makes it impossible to steer the truck when trying to brake and steer at the same time. My wife is not strong enough to steer the truck and I am just able to move the steering wheel slightly.
Tire failed on asphalt, no load, no warning. Total separation, only bead the tire tread left. No road hazard at time. Same as two previous firestones tires, not the same type or year. Electrical system: Diesel would die out for a few seconds, then came back on by itself. Loss of steering and all power during lost power or curves and hills. Ford reprogrammed computer after several visits there.
Under braking power steering locks up, unable to turn even with excesive force. This has happened many times. Contacted 2 seperate dealers (4 instances) and Ford customer service. There is not a problem or this is normal.
- Boulder, CO, USA
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Power steering gets stiff and/or goes out (does not work) when brake is applied while I am driving and/or at a stand still.at times the steering locks up when brake is applied and then comes back gradualy. The turn signal will not stay on while I am driving and will not allow me to turn on if my steering wheel is slightly turned
Power steering assist goes away when applying brakes. Very annoying, and if I ever had to stomp the brake pedal at speed and need to swerve, turn, etc. I believe it could potentially be fatal to someone. From the information I have read this is a pretty widespread problem with these trucks and needs to be corrected. They are much too big and heavy to not be able to steer correctly.
Power steering locks up when applying brakes. Dealer first said that it was normal for vehicle. Ford later admitted power steering and power brakes were linked to same booster. When applying brake it takes away from power steering and it locks up. There is no remedy at this time.
Steering has no power assist when stopped and brakes are applied. Vehicle is difficlut to park when on an incline due to inability to turn wheel when brakes are applied. I also have concern about how the the vehicle will respond in an emergency stop situation if the wheel cannot be turned when brakes are applied hard. With this system I may be able to stomp and stay but not sure if I will be able to steer. Ihave taken truck to dealer for this condition but was referred to Ford special service message #12995 and told the condition was normal.
When applying brakes hard, the power steering goes out. Took vehicle to dealer twice, dealer said it met specifications. Consumer states steering is getting harder to steer.
Ford says this condition of power assist loss on steering is normal, can not turn steering wheel when brake is applied and truck is not moving. Steering very difficult when brake not applied.
When the truck is placed under hard braking conditions, it loses power steering and becomes very hard to steer and control. This is very evident when hauling cargo or pulling a trailer. The problem has been confirmed by two Ford dealers, but Ford will not authorize any repairs because they say this is a normal condition. I don't know if my truck is bad or if all F-350 have this problem. The loss of steering will cause an accident very soon. The only reason a person would by a truck of this size is to haul cargo or pull trailers. Like I said, Ford has been notified by two dealers about this problem, but they will not do anything to fix it. Thanks.
Power steering cuts out when vehicle is moving slowly and brakes are applied. Ford dealed service manager said that Ford is aware of this condition and there is nothing that they can do about it. This defect possibly affects 1999 model year. Service manager encouraged me to complain to NHTSA. He said that if enough people complained, then Ford would have to do something about this defect.
While driving on highway and slowing down to make a turn, vehicle started making loud noises. Also, steering got hard to turn, and had no brakes. Pulled over and shut vehicle off. Started it back up and everything was fine. Another time wife had the vehicle, went to stop at a red light, and vehicle went straight through the intersection into the ditch. Had no power brakes or steering. Contacted dealer.
A D V E R T I S E M E N T S
- Jesup, GA, USA