This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger side rear tire experienced tread separation while driving at 60 mph. As a result rear fender and exhaust were damaged. The cause of the failure was undetermined. The dealership has been notified.
I purchased a set of Bridgestone dueler A/T 691 size 33X12.50 16.5 "D" tires for my Ford pickup. They were about half worn when we went on vacation this spring. I checked the tire pressure before leaving. While driving the left rear tire literally blew apart. By the time I got to the side of the road I was on the rim and had several hundred dollars damage to my truck. I had to purchase a used tire for a spare to get back home. Within a couple weeks, one of the other tires started separating and I got a large bubble in the tread. I started to the tire dealer and yet another tire started separating and another large bubble. I had to go back home at 10 mph. I took the tires off and took them to a Firestone store in roseville, ca. I spoke to royce wise (managing partner) and he told me they would replace the tires giving me an allowance for the tread wear. I agreed and all seemed ok until Mr. Wise found that Firestone no longer made tires of that size. He then told me there was nothing he could or would do about the tires. I asked him who I could contact at Firestone and he gave me the phone number of the district office (916) 486-3852. When I call the number I get a recording to leave a message which I have done on four different occasions now and have not received a call back. It is obvious I am not getting anywhere with this complaint. I had to purchase a new wheel and set of Goodyear tires for my truck. I have kept the remaining three tires for evidence. I have sent complaints to Firestone over a month ago and received no response. If you are unable to reconcile this problem, could you please provide me with the name and address of a local Firestone representative. I would like to settle this matter in small claims court if possible.( dot number: Ejyccfn435 tire size: 33X12.5165 )
This 16 inch tire blew out while in AZ on a trip. It was on a 1996 motorhome with a Ford chassis. There was 5/16 inches left of tire wear. The tread peeled of just as shown on tv. I have the tire. I have written to Firestone only to get a canned reply. I know this is a 16 inch tire and the recall is for 15 inch tires. But I feel that because the same is happening under the same conditions as the 15 inch, it desrerves consideration. This was a motorhome and not a SUV either. That would be additional evidence that the tire is the problem and not the car!( dot number: 25582urbd9 tire size: LT225/7516 )
I have been unable to get a phone call thru to Firestone, the email doesn't seem to have any intelligence on the other end. I am hopeful that sooner or later pref sooner, I will get my day in the sun. 73, nmc( dot number: Vdor"?"445 tire size: LT235/85R1 )
While driving down on the highway at approximately 50 mph, both right/left wheels fell off. Due to both rims and 10 lugs coming off. Dealer replaced lugs and nuts.
A D V E R T I S E M E N T S
- Somerville, MA, USA