This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ford F-250. The contact stated that while driving at approximately 40 MPH, another driver on the road informed the contact that the vehicle was leaking diesel fuel with an abnormally strong diesel odor. No warning lights were illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that an unstated filter needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
The contact owns a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed; however, the contact was unsure of the diagnostic results. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in an unknown recall. The failure mileage was approximately 80,000.
The contact owned a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle entered LIMP Mode, and inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the CP4 fuel pump and informed the contact that there was rust on the fuel pump because of water damage, even though the water sensor failed to detect the presence of water within the fuel system. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 89,000.
The contact owns a 2020 Ford F-250. The contact stated that while driving up a slight incline and pulling a trailer a burning type odor was suddenly present inside the cabin and the check engine light had flashed on before the vehicle began to lose power and stalled. After lifting the hood smoke and flames were present coming from the engine compartment. The contact attempted to extinguish the flames using a fire extinguisher but was unsuccessful and the flames intensified and began to spread to the cabin of the vehicle. Eventually the vehicle was completely destroyed from the flames. A fire report was taken at the scene and the vehicle was towed away. A police report was not taken. The cause of the failure was not determined. The local dealer was notified of the incident. The contact also indicated that a motorist observed fuel leaking from under the vehicle prior to the incident. The failure mileage was 28,000.
- Raleigh, NC, USA
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The contact owns a 2020 Ford F-250. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle started shuddering and lost motive power. The message "Engine Failure" was displayed. The vehicle was towed to the dealer, where it was diagnosed with high-pressure fuel pump failure. The dealer diagnosed that the fuel injectors, the high-pressure fuel pump, and the fuel lines needed to be replaced, Additionally, the Diesel Exhaust Fluid (DEF) fuel tank needed to be cleaned. The dealer informed the contact that the repair was covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 20,942.
A D V E R T I S E M E N T S
- Fontana, CA, USA