This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ford F-250. The contact stated that while using the remote key fob to unlock the doors, the doors failed to unlock. The contact had to manually unlock the doors. The contact then stated that the electrical system started malfunctioning and the A/C unit, the radio, and the Blind Spot Monitoring (BSM) light failed to operate as designed. The vehicle was taken to the dealer where the technician noticed that the rear passenger-??s side taillight was filled with 3-inches of water. Additionally, the bliss module was corroded due to the water intrusion. The contact was informed that the tail lamp seal and the taillight assembly needed to be replaced. The water was drained; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 51,997.
On 8-22-2022 upon arriving at the work site my Australian Shepherd jumped from the cab of the truck catching her left front leg in the hole in the running board resulting in a severe compound fracture resulting in surgery.
The electronic tailgate has opened by itself twice. One in a parking lot (not moving) and the other in my driveway (not moving). The only common thing is that it was raining both times.
On August 9, 2020 the electric automatic tailgate openning device malfunctioned while I was driving my 2020 F-250 towing a fifth wheel trailer at the time. The tail gate openned while I was driving the truck causing extensive damage to my trailer and truck tail gate. While I was dring in a neighborhood at less than 15 miles per hour, with no traffic, and was able to pull over safely, I still had to block traffic and if this malfunction occurred under different circumstances far more significant safety impact, including injury and possible death could have occurred. The NHTSA has issued previous safety recalls for Ford trucks 2017-2019 for the exact same issue. While Ford contends they have fixed the problem in thier 2020 model, that is obviously not the case as this occurred while I was driving the vehicle with the tailgate closed/secured prior to the vehicle moving. This is a serious safety issue that must be addressed. I have reported this to Ford twice, their case reference numbers are provided here: Cas-27558976-X5L5C1 and cas-27335518. Ford has refused to accept responsibility or take corrective action.
Backing up in reverse with a trailer. Clear skies, dry weather and during daylight. Tailgate opens and hits the trailer jack causing extensive damage to tailgate, tailgate rail, pull out step.
- Beaufort, SC, USA
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While a trailer is attached to the truck, the tailgate opens automatically and without warning. The problem does not occur every time but does occur often while towing. It typically opens when first starting to move, whether forward or reverse. It may open repeatedly after closing and attempting to start moving again.
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- Ogdensburg, WI, USA