This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford F-250. The contact stated while driving 35 MPH, the vehicle lost motive power temporarily and made an abnormal sound. The contact stated that the vehicle then stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to Outlaws & Outsiders Diesel, where it was diagnosed and determined that the high-pressure fuel pump had failed, and there were metal shavings inside the fuel system. The mechanic determined that the fuel system needed to be replaced. The vehicle was then towed to the dealer, where the same assessment was made. The vehicle was not repaired due to the cost and was towed to the residence. The contact related the failure to NHTSA Action Number: PE24014 (Fuel System, Diesel, Fuel System, Other). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 177,000.
- Laughlin, NV, USA
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- Laughlin, NV, USA