This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I left work my tailgate was closed and had not been opened for several days. When I got home, my tailgate was open and all my tools had fallen out of the truck. My truck was serviced 2 years ago for this type of issue. The repair needed to be done twice as the first time my tailgate would no longer open at all.
I had the recall for the unintended tailgate opening fixed at the dealer in July of 2020. However on multiple occasions I noticed the the tailgate would open unintentionally. I thought it was my key fob in my pocket getting activated, but soon dismissed that theory. The tailgate would sometimes open when I am shifting from Park to Drive. Several times it would open when I release the E brake. I have contacted the dealer, but all they can offer is " we'll take a look at it"
Unattended tailgate. Tail gate opens on its own after safety recall was preformed. Dealer can't reproduce issue. Tail gate opens randomly. My tail gate is damaged. Ford refusing to solve issue. I read an article about your Agency having same complaints after recall was performed. It seems to happen right when I start the truck and put into drive or reverse.
Had tailgate recall done in February 2020. Tailgate continues to open on its own. Dealer can't find the problem. Recent incident 11/9/2020 tailgate opened twice while on road and damaged 5th wheel camper cargo door. Vehicle at dealer 3 days couldn't get tailgate to repeat incident. Advised nothing they can do. Prior to leaving dealer tailgate wouldn't open. Recall fix has not worked. I searched internet and found numerous others who are having same problem.
The contact owns a 2019 Ford F-250. The contact received a recall notice for NHTSA campaign number: 19V864000 (latches/locks/linkages). The contact stated that the tailgate contiously opened. While driving 5 mph and pulling a trailer, the tail gate opened and struck the trailer. The vehicle was taken to crossroads Ford of indian trail (88 dale jarrett blvd, indian trail, nc 28079, (704) 283-8521) where it was diagnosed that the wiring harness was full of water. The vehicle was not repaired. The manufacturer was contacted and provided case number: Cas25131842-R4K3S7, but no assistance was offered. The failure mileage was 2,100.
A D V E R T I S E M E N T S
- Ann Arbor, MI, USA