This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The plastic fuel filter cracked and sprayed diesel all over my engine compartment and all of the way down to the tailgate. Lots of fuel, very dangerous. It will get someone hurt
Problem persisting regarding evap system and fuel pump. Vehicle has an extended crank time and sputters at or around 400 RPM from anywhere between two to four seconds due to the loss of pressure in the fuel lines due to a faulty check valve or faulty evap purge valve. Dust can enter the evap vent and overtime work its way to the evap system and cause the evap purge valve to stick or work past the evap system and into the fuel vent tube desending into the fuel sending unit which can cause the fuel pump check valve, which keeps fuel pressure in the lines after the motor is turned off, to fail. In a worst case scenario, vehicle may not start at all unless fuel is pumped back into the lines by turning the key on and off multiple times. Problem with my vehicle most often occurs when vehicle has been sitting overnight or sitting during the day while I am at work. This issue can be fixed by rerouting the evap vent underneath the hood by the fresh air intake and replacing fuel sending unit and in the worst case replacing the fuel tank due to the accumulation of sediment and also replacing the evap canister. Date given is an approximate when the issue began and is currently an ongoing issue. Please note that battery is new and tested excellent and I use clean fuel from valero. I believe that this issue is also why I have poor gas mileage as well which is 11.4 mpg. Vehicle has had no modifications impacting its weight and I have the oem tire size as well.
While in motion on a Saturday night 10/19 on a farm to marker road, as we went over a railroad track the check engine light came on and the warning "reduced engine power" showed on the dashboard screen. The truck was still drive-able and we were able to get it home with no real issues, only with reduced engine power. Fast forward to the following Tuesday 10/22 when we were going to drive it to the dealership that I purchased the truck from to have it looked at and it would not turn over and it was showing "low fuel pressure". the truck was towed to the nearest Ford dealership. While in their care I was told my lpfp (low pressure fuel pump) was not working and it was replaced. Once they replaced it, they stated the hpfp (high pressure fuel pump) warning came on. Upon further inspection, they stated the hpfp had rust/metal fragments on the valve and in my fuel line. Now Ford Motor Company will not warranty it because they claim it was due to me having contaminated fuel. However, there was no rust inside my fuel tank so where did the rust come from? upon researching I discovered that Ford Motor Company had a class action lawsuit against them due to fuel pumps that are not compatible with american diesel fuel. Everything that is mentioned in this lawsuit is exactly what happened to my truck. I believe they are still installing the incompatible fuel pumps therefore causing the consumer to shovel out $8,000 - $20,000 in uncovered repair expenses. My truck is a 2018 F-250 Super Duty, 4X4 lariat and had ruffly 19K miles on it when this happened. I had it exactly 1 year when the incident happened. It is now 12/2/19 and my truck has been in the shop since 10/23/19 because I have been and still am fighting with Ford Motor Company about covering the repairs due to their negligence.
On 4/19/19 I misfueled my diesel vehicle. I stopped the process immediately and called Ford from the filling station. The Ford service center said that I should avoid turning the engine on, or even placing the engine in accessory mode because it would engage the fuel pump and flood the system with gasoline. When the tow truck arrived, it became clear that I could not put the vehicle in neutral to be winched onto the flatbed tow truck without turning on the accessory mode. I called Ford for an alternative. Ford recommended that I disconnect a cable beneath the truck that would disengage the transmission and allow the truck to move. Because I could not figure out how to do this, I had to turn on the accessory to get the truck out of park for towing. This caused about $12,000 in damage to the fuel system. More to the point of this complaint, I later discovered that this procedure is not in the manual for my truck. Further, the procedure that is in the manual was not mentioned. It is possible that the Ford manual contains a procedure that does not apply to the truck. It is also possible that Ford is recommending a procedure that is inherently more dangerous than the procedure in the manual.
Bought a 2018 Ford F250.. drover it for about 1500 miles. Went on a trip to yosemite national park, on the way back. We were on the 5 fwy back to los angeles we are going 70 and all the sudden lost gas pedal in line one with a bunch of riggs around me. Trying to get to the shoulder line just with impulse of the truck, stop on the shoulder and turn it off waited like 5 minutes and restarted and got home. At home when try to restart it would not star at all. Took the dealer they say got fix. Drove it for about 50 miles and the same problem but this time my wife was driving it with all my family aboard on the 405 fwy on the second line on fwy with five line each way. Also no pedal power took it to curosco Ford in long beach. Curosco Ford and Ford tech advise it was pedal control order the pedal control. Was told the truck will be ready 5 day later. Went to the dealer five days later. The tech say they install the padel and test drove it, but five miles later still lost pedal control, this is 20 days later and the truck still not fix can not find the proplem on it. Bought the truck on 07/31/2018 and I had it on my possession for about 20 put 1500 miles. Ford say I can trade that in loose $25000 and that all they can do.. lemon law does not cover because it has not happen three time and I am not willing to try for the third time and have and accident.
A D V E R T I S E M E N T S
- Spring, TX, USA