This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver's side rear door locks freeze, and once the door is opened it will not stay closed/latched. I have a video of the door not latching shut, and bouncing back open when attempting to close it. This is the same issue as outlined in Customer Satisfaction Program 18N03; however, the dealer and Ford Corporate advised my VIN is not included on the recall for this issue. When the door lock is frozen and the door will not shut, the automatic running board on the driver's side will not close and the light on the bottom of the driver's mirror and inside the vehicle stays on. If you hold the door shut with your hand or put a ratchet strap on it to hold it in place, the running board closes and the lights go off. This is unsafe for passengers of the rear of the vehicle as the door will not latch when frozen. This issue has been witnessed by the local dealership, but they tell me the VIN is not on the recall list for this issue. Attached pictures show the door closed but running board out and mirror side light on, holding door shut and running board in and side light off, and door ajar when trying to close it and it not latching.
My truck tailgate is opening without cause. It happened 3 times before a recall was supposedly completed in January and has happened 3 times since. Twice when pulling a trailer just after starting to backup. That last was when my car play malfunctioned with the apple phone. During troubleshooting work the tailgate opened while sitting in my driveway. I have damage to then gate caused by a trailer strike on 1 opening and the dealership is not helpful and has not taken this seriously. This will happen again..
Frozen door latch issues, door will open but not close after sitting outside all night in the freezing cold weather. 1/3 - took vehicle in for frozen door latches and dealer did Ford's recommended fix. 1/8 - issue happened again told to bring it in a few days later 1/17 - issue happened again. Opened a case with Ford. This is a serious safety issue and it is a very wide spread problem with these trucks. This needs to be taken care of for good asap.
Last winter I had issues with the frozen door locks. My doors would open but not close and a few times they would not open. This winter it has happened several times and just recently the drivers side door has come open as was driving down the road. There were no notifications on the dash cluster or interior lights on that would indicate that a door was open. Just this past week I received a recall notice in the mail. I took the truck in to the dealership on Nov 13, 2019 and picked up the truck on the same day. I drove from the dealership straight home just under 2 miles and I open my door and it would not close and latch. I took it directly back and now I seeing that there are no open recalls on my truck.
The tailgate is coming down while driving all by its self. It has already been crushed by a trailer that was being pulled and Ford will not cover the cost of the replacement
While putting my F250 in gear (drive), the truck tailgate was automatically opened, which then crunched into my goose neck trailer when making a right hand turn. The tail gate has opened 3 time, without user intervention, in the first 6 weeks I've owned the vehicle.
2018 Ford F-250 was parked with engine off when fire started under the interior cabin. Fire spread through-out the vehicle and completely engulfed the truck within minutes. Complete burn
Truck had 12,000 miles on it and I had it for 9 months, got a musty smell coming from somewhere couldn't figure it out brought it to the dealer 2 times, they said it had no water leak, so I didn't my own test I noticed the back carpet wet, ripped the backseat out and noticed water pouring in from the louvers in the backside of the cab, dealer had to rake bed off and replace both louvers
Truck has auto tailgate release. Truck was stationary. The tailgate has dropped / released twice by itself. Tailgate released and dropped while truck was not in park. One time this occured when I released the parking brake. When this happens I need to exit and close the tailgate. Concerned that when this happens cargo could drop out onto the road and cause an accident and or cargo could be stolen from the truck bed.
A D V E R T I S E M E N T S
- Milton, WV, USA