This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's son owns a 2017 Ford F-250. The contact stated that while her son was driving at an undisclosed speed, the vehicle made an abnormally loud sound. There was engine oil leaking onto the ground, and unknown engine parts had detached and fallen to the ground. The vehicle then lost motive power. The contact's son coasted the vehicle to the side of the road and called the contact. The contact and her husband arrived at the scene and towed the vehicle to the son's workplace. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 30,000.
This is the third time i have had to tow this vehicle in less than a year and half for a Long Crank no start. The fixed a melted wiring harness the first time. Second time couldn't tell me what the problem was but got it running and then now its back at the dealership again for the same problem.
While responding my personal vehicle to a motor vehicle collision (volunteer first responder) my 2017 f250 lost all power at 70+ miles an hour on a highway. Power steering and power brakes were not functioning and caused a delay in service to the community. Mechanic diagnosed it as a contaminated fuel system from the problematic Bosch CP4 pump, which Ford is well aware of. They even have a -??kit-?? to fix this issue costing well over $6,000. This is a major safety issue when all power is lost especially if towing trailers.
Engine light keep coming on and I was losing power. I had to spend $10,000 getting it fuel filter system had metal savings. I need to be reimbursed for this problem, when I took it in the shop to get it fixed. They stated 2017-??s had this problem come on Ford I love my truck and very sad that I had to spend this amount of money. Please contact me with your help [XXX] [XXX] [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2017 Ford F-250. The contact stated that while driving approximately 70 MPH in a construction zone, the messages "Low Fuel Pressure" and "Reduced Power" were displayed, and the vehicle decelerated to 5 MPH. The vehicle then lost motive power. The driver was able to veer to the side of the road downhill. The vehicle was towed to the residence. The local dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
- Asheville, NC, USA
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The contact owns a 2017 Ford F-250. The contact stated while driving 60 MPH, the vehicle lost motive power with the engine power reduced message displayed. The contact pulled over and turned off the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuel lines were cracked. The vehicle was repaired. The manufacturer was contacted and stated there was no recall for the failure. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.
A TSB has been made by ford for the wiring harness on the emission system that causes the Nox sensors to fail and can cause the unit to have a major reduction of power while moving. The TSB states water can potentially get in the harness connector that is mounted on the right outside part of the frame, and cause's corrosion which can cause a short and have the Nox sensor to throw a P2209 code and fail. I have experienced this while driving with a major loss of power. For having a TSB open and researching many other having the same issue, it should be an automatic fix by Ford. Not only is it an expensive fix for a flaw in design, but I was lucky to not get rear-ended at highway speeds at the time this happened to me with my kids in the truck. Speaking to the dealership they mentioned they are aware of the problem, because the truck is 2000 miles above the 8/80,000 miles emission factory warranty, they want to charge $1600 plus for a problem they are aware of.
The contact owns a 2017 Ford F-250. The contact stated while driving 60 MPH, the low fuel pressure and reduced power warning lights appeared on the instrument panel. The vehicle stalled and failed to restart. The vehicle was towed to a dealer where the contact was informed that the high-pressure fuel pump had failed. The contact was informed that metal shaving had spread throughout the engine, resulting in engine failure. The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 64,000.
As vehicle approaches >60MPH, the steering wheel vibrates violently, and the entire front end of the truck begins to shake and wobble, causing steering to be compromised. This is a serious risk given there could be a loss of control of steering. The only way to eliminate the problem is to slow down or stop the vehicle. But eventually, the problem comes back again. No warning lights come on to alert you of the problem. The problem just develops with no warning whatsoever. This seems to be a known problem. Per research online, this is a known problem for Ford F250s model year 2017-2019. Our model is a 2017. Per online research, and in talking to the Ford Dealer, this is known as the "Death Wobble" and has to do with a failure of the Steering Damper and/or other loose components related to the steering or various joints. There should be an overall recall on this.
On Tues Nov 16, 2021 evening we discovered our Ford f-250 super duty diesel 6.7L on fire. Fire department was dispatched. They extinguished the fire and they determined that it was most likely the engine block heater (It was plugged in because of 0 degree temps that evening). The GFCI breaker was tripped. Upon later research, I found the NHTSA safety recall report 18v-894 dated Dec 18, 2018 found that the vehicle's engine block heater cable is susceptible to moisture accumulation and subsequent fire because of these factors: a female connector angled upwards at 45 degree or greater angle, a low mounting position in the vehicle, and an unshielded or exposed mounting location. On 5/30/2019 we took the vehicle into our local Ford service dealer because of recall #18s45 and they disabled the block heater. On Oct 28, 2019 we responded to recall 19g01and took the vehicle again into the dealer because they reported they had the fix. At that time they replaced the cord on the existing block heater. Consequently, 2 years later, our vehicle succumbed to a catastrophic total loss fire because Ford's recall solution was to simply replace the cord, not to actually address the root cause of the problem, which was the low mounting location and susceptibility to corrosion of the terminals in cold climates. Ford is not cooperating with our requests for them to help us. They advised us that they will no longer be addressing this matter, that they are not going to get involved in helping with our immediate needs (our most immediate need being transportation to and from work), and there is no need to contact them again and they will not be contacting us. Their legal department advised us to consult our insurance company for compensation. By the way, on Aug 17, 2021 we took the vehicle in for its 30,000 mile service, which included full inspection.
The contact owns a 2017 Ford F-250. The contact stated while driving at 70 mph, the vehicle started to shake violently back and forth. The vehicle then loss power steering functionality. The contact pulled the vehicle over to the side of the road and inspected underneath the vehicle and under the hood. The contact was unable to determine a cause for the failure. The contact restarted the vehicle and started driving and the failure recurred. The vehicle was driven to the residence. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The contact called winslow Ford (840 mike's pike St, winslow, AZ 86047, (800)331-6698) who stated that they would check remotely to see what caused the failure. The manufacturer was not made aware of the failure. The failure mileage was 30,000.
I have had multiple instances of the 2017 Ford F250 platinum with 107,000 but in excellent shape and well maintained. While driving down the road it will shut shutdown for no reason.I have taken it in to the dealer and they said it was a problem in the right rear taillight. It did not fix the problem. This happens fairly regular. When it happens I get multiple error messages. Taillight system fault, blind spot system fault and then says see owners manuel. I am worried this may happen when towing a piece of equipment. I have request a Ford rep look at it if the service tech cannot figure the issue out.
Vehicle has experienced multiple catastrophic upper oil pan failures, lower oil pan failure, coolant leak, fuel line dry rotted, and other issues at less than 138,000 miles. Resulting in potential loss of control of vehicle due to potential tire and brake exposure to engine oil and fluids. Potential of fire and other catastrophic loss.
The contact owns a 2017 Ford F-250. The contact stated that there was a recall for an engine block heater core. The vehicle was taken in for that recall repair on 09/04/2019. The recall work was done at the dealer capital Ford wilmington (4222 oleander dr, wilmington, nc 28403 910-799-4060). On 07/01/20 as the vehicle was placed in reverse there was dark gray smoke coming from under the hood. There was a fire coming from the back of the engine that was extinguished with an extinguisher. The contact noticed smoke was still coming from the air filter element. The contact had put out the smoldering flames from that part also. The vehicle was towed back to the dealer. The vehicle has been there since with the dealer sending pictures to the manufacturer but they had not responded. They suggested the contact to call the manufacturer but they offered no help in getting the repairs done. The dealer has been waiting on the manufacturer since but they have been yet responded. The vehicle still remains at the dealer unrepaired with no progress being made. The failure mileage was 28,761.
The contact owns a 2017 Ford F-250. While driving 58 mph, the vehicle shook violently and was pushed off the road. The contact was able to control the vehicle and continue driving. There were no warning indicators illuminated. The contact called yaklin Ford (1200 tx-288 business, richwood, tx 77531, (979) 265-4224) and scheduled an appointment. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 31,250.
The contact owns a 2017 Ford F-250. While driving 60 mph, the contact heard an abnormal noise and the vehicle began to shake forcefully. There were no warning indicators illuminated. The vehicle was taken to randall reed's prestige Ford (located at 3601 S shiloh rd, garland, tx 75041, (972) 468-1024), but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.
The contact owns a 2017 Ford F-250. While driving high speeds, the front end of the vehicle vibrated violently. There were no warning indicators illuminated. Three different unknown dealers diagnosed that the wheels needed to be balanced; however, the failure continued. The manufacturer was made aware of the failure. The failure mileage was 4,000.
The contact owns a 2017 Ford F-250. While driving various speeds, the front of the vehicle vibrated violently. There were no warning indicators illuminated. The failure occurred intermittently. Corwin Ford nampa (5707 E gate blvd, nampa, id 83687, (208) 584-6027) repaired the front drive line twice, but the failure continued. The manufacturer was made aware of the failure. The failure mileage was 22,000.
The contact owns a 2017 Ford F-250. While driving various speeds over a bump in the road, the vehicle violently vibrated. The failure occurred intermittently and there were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 52,000.
The contact owned a 2017 Ford F-250. While driving 50 mph, the vehicle caught fire at the bottom of the engine and the brakes failed. The fire department extinguished the fire. There were no injuries. A police report was not filed and the vehicle was towed to a tow yard. The vehicle was deemed a total loss by the insurance company and was not taken to a dealer. The manufacturer was notified of the failure. The failure mileage was approximately 36,000. Consumer stated insurance company determined defective wiring caused the fire both the truck and camper were a total loss.
A D V E R T I S E M E N T S
- Carthage, NY, USA