This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear doors open on there own and will then not close. "fixed" once under warranty. Now a year later they again openning on there own and then are un able to be re-secured. This has happened on the road, highway, and in the driveway. Very concerned for my children who ride back there.
Doors do no stay closed. Had updates done on 11/25/19 second time on 11/27/19 door on right rear would not remain closed also drivers door did the same but was able to close after it warmed up. My 12 year old son and 15 year old daughter in the back. Is Ford going to be held accountable for a permanent repair that works. In their customer satisfaction letter says it's a one time fix. First off it needs to be a fix.
Three cracks developed in the aluminum cab around three different doors all in similar areas (sharp 90 degree bends). Truck has 13.5K miles on it and is only two years old. All cracks appeared after it experienced 'death wobble'. guessing the violent shaking it experienced is the root cause for these cracks. Of course Ford doesn't want to buy it back and will repair these cracks. No way to tell what other damage occurred behind any panels or welds. Death wobble in these trucks needs to be engineered out. Not only did it almost push us into a wall on the highway when it occurred but it induced cracks into the cab. Now I'm stuck with a $63K truck that my family is scared to ride in and I'm concerned structurally was compromised.
In 2017 I purchased a new F-250 Super Duty pick-up from lithia Ford, boise, Idaho. Unfortunately I have experienced the unexpected opening of my tail gate numerous times while turning street corners, in motion, on boise, Idaho, city streets, while pulling my rv, and at random times. It has resulted in damaging my rv propane tanks, and resulted in two permanent dents at the top of my tail gate. The last incident occurred November 15, 2019 when turning a street corner, my tail gate fell open, and my new (never shot.17 cal rifle (in a hard black plastic case)) rifle fell out, and was never recovered. I filed a police report with the garden city police department #2019-02600. I even had one incident where the tail gate fell open, while stationary in my drive way. I initially thought that I had caused the incidents, inadvertently while carrying my remote key in my pocket, but since reading the "www.tfltruck.com report/2018/10/2017-Ford-super-duty-powered-tailgate-may-open-by-itself-owners-report/", I believe that it may be a wiring harness problem, which Ford has identified as a possible problem.
On more than 20 separate occasions the tailgate has randomly opened on its own while truck was in motion on highway. In one instance this allowed the load I was carrying at 55 mph to fall out the back of the truck and onto the highway nearly causing an accident.
- Aiken, SC, USA
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While traveling in the #3 lane at 57 mph at 6:10 P.M. on interstate 80 in northern California; as I drove over a rough patch of roadway, the steering wheel began to shake/oscillate violently as was the entire truck, which had very little control of the steering at that point. I decelerated the truck without applying the brakes as I thought that would send me into an uncontrollable spin, possibly causing a crash or worse. Luckily, drivers around me realized something was wrong and gave me as much space as they could so that I could regain control of the truck. Once I slowed to approximately 40 mph the shaking was not as intense and I began to carefully brake all the while attempting to get over to the right hand side of the roadway. I stopped the truck on the shoulder of the roadway. Since my Ford dealer was closed at that time; I drove the truck on surface streets back home and contacted my dealer the next morning. The dealer examined the truck over a two day period and said they could not duplicate or find anything amiss with the truck. A day prior, the service advisor asked me if the "death wobble" started before or after I had the truck serviced. I told him I had the truck serviced on Saturday and the "death wobble" started on Thursday, so it was after. The next day on his return call to me he indicated they couldn't find anything amiss with the truck other than the tire pressure was not correct, for which they adjusted to "proper" inflation. Below is the synopsis of the repair as it is written on my invoice: 24748 perform test drove steering wobble do not duplicated at this time perform put vehicle on rack and inspecton front end check alignment ok pass check air tires pressure found front tires at 70 psi rear 60 psi perform adjustment to specs front 60 psi rear 65 psi recommend return vehicle to customer at this time check on future concerns
I have owned a 2017 F250 Super Duty vehicle for a little over a year and twice the tailgate has opened when driving. The first time was not long after I had the truck in the fall of 2018 and thought maybe I had left it down, although it made no sense since I had not loaded anything in the bed of the truck, but someone waved me down in the neighborhood as I was driving out of the neighborhood. However, on the expressway, less than five weeks ago, in austin, Texas (we live in atlanta and was visiting our son, ) the tailgate came down and a piece of luggage fell out in heavy traffic and I was only notified of the problem after several drivers came up beside us and yelled out their windows that the tailgate was down. To my knowledge no auto was damaged behind us but hard to know for sure since we were going about 35 miles per hour and not sure how far back the piece of luggage fell out. Sadly it had some of my wife's medicines and other items amounting to approximately $600 in total value and we could not recover the piece of luggage. Luckily the other items did not fall out (several heavy boxes of items for our son). In looking online today, I found that other owners have had this problem and wanted to report it. I will be glad to furnish additional information if required.
Water have intruded the cab of my vehicle from the roof, it also affected the display in my vehicle. Since water have intruded my vehicle, I fear the possibility of rust and something else going to happen. I have recorded the occurrence but unable to transfer the file af this time.
The tailgate is electronic and is opening on it's own while in motion. With my 5th wheel rv connected I cannot tell when the tailgate opens and this time it damaged both the tailgate and my rv when I made a right turn. I also lost cargo that was in the bed.
The contact owns a 2017 Ford F-250. While driving 75 mph, the contact lost control of the vehicle as it experienced the death wobble and shook violently. Also, the vehicle accelerated on its own. The contact and his wife had no control as the vehicle sped through three lanes. There were no warning indicators illuminated. The vehicle was not towed. The vehicle was taken to jim click Ford (6244 E 22nd St, tucson, AZ 85711, (877) 777-9263) where it was diagnosed that a steering damper needed to be installed. The vehicle was repaired. While the contact and his family were taking a road trip, the repair failed within hours. The vehicle accelerated in traffic and experienced the death wobble. The vehicle was repaired three times. The vehicle needed a shim installed because the original shim detached from the vehicle's body. The manufacturer was not notified. The failure mileage was 3,000.
The tailgate opens by itself. It has happened when parked. It has happened when moving in town, and on the highway. It is a base model with a manual tail gate, so no key fob release could cause it. The truck has done it a lot, and there is no pattern to it.
Went to leave work when I got in my truck and started backing up my driver door came open. I stopped and try to shut it and it would not latch. Tried for several minutes to get it to latch. Finally got it to latch, or so I thought, started driving down the busy town road and when I hit a pot hole the door came open again. Leaving me to hold the door shut when I drive untill I could pull over and get it to latch again. The truck has already had the recall 'fix' and continues to happen when it's cold out.
While driving at highway speeds (55+) the hood begins to shudder and shake to the point where the alarm will come on saying hood is not closed completely. Problem has consistently grown over time. While going into a head wind via mother nature or a semi, hood appears to begin to open all the way up.
Doors do not securely close when exposed to freezing temperatures, particularly after exposure to sleet, snow or wind. This is a four door vehicle and most times all doors are affected. When this occurs doors do not secure and latching does not occur. Of course, door ajar audible and visual alerts occur. Basically you must drive holding the door. As you can imagine a safety issue exists.
This morning, I had the 2 doors on my driver's side of the truck not open even after the doors being unlocked. Below freezing weather and some rain overnight may have been the cause? vehicle was parked overnight and sitting outside.
I am having the issue with frozen doors latches. The fsa 18N03 has been completed and I continue to have an issue with my doors not opening when it is below freezing. If I am able to get them to open, I am unable to get them to latch afterwards, the door just bounces back and will not latch.
Door latchs froze wont open or close open while driving. Dealer did recall new parts still have problem now no solution cant fix I was told will call me if they find a fix mean time keep driving the truck hold doors close while driving help
Both front doors froze open and would not latch closed. The dealer said Ford won't pay for the repair since they didn't think the doors froze where I live. Instead the Ford dealer said I would have to drive to the dealer when the problem happened again with the doors open! that's right I'm supposed to drive with the doors open and unlatched! how does this make sense?
Door latches freeze below 25 degrees F causing the doors to not stay closed, interior lights may or may not go out as if doors are actually shut, door locks stop working when this occurs, both manually or electronically. Major safety concern. Ford has issued field service action number: 18N03 to address this, but many have reported still having the issue after having the fsa completed, through 2019 model year vehicles as well. Supposedly they have redesigned the latch/actuator assembly. I am scheduled to have the fsa and hopefully the new latches done on 1/14/2019.
Uncommanded tailgate opening. Tail gate opens and drops all by itself. This happens sporadically but persistently. Ford dealer has been unable to fix, after repeated service visits including involvement of Ford factory technicians. Uncommanded opening most frequently occurs when shifting to reverse, releasing parking brake and/of shifting into drive. This has been going on for along time, months and months. Dealer performed work called for by 10/17 tech service bulliten, didnt fixit. Has replaced wiring harnness, relevant switches, checked and rechecked all connections and replaced master control module...none of all that worked. This is dangerous as you dont know when tailgate is open. Ford has a serious problem with this and factory seems completely dismissive of the issue. This problem has been going on for months and months.
A D V E R T I S E M E N T S
- Marshfield, MA, USA