This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford F-250. The contact stated while driving at various speeds on five separate occasions, the vehicle lost motive power. The vehicle was steered to the side of the road and restarted but remained in idle mode. The vehicle was towed to a dealer three times and was diagnosed and it was determined that the reductant heater, and the front and rear knock sensors, needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 103,654.
The contact owns a 2015 Ford F-250. The contact stated while driving 60 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer who stated that the exhaust gas temperature sensor needed to be replaced. The contact was informed that the vehicle was experiencing the failure listed in Technical Service Bulletin: 15M02. The contact was informed that the vehicle was out of warranty. The vehicle was repaired. On another occasion while driving 60 MPH, the diesel exhaust fluid low warning light illuminated. The contact was able to pull over and added more exhaust fluid, but the warning light illuminated again. The vehicle was taken to an independent mechanic and the contact was informed that the knock sensor needed to be replaced and the contact was referred to the local dealer. The vehicle was taken to the dealer and it was confirmed that the knock sensor needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle was not under warranty. The failure mileage was 69,361.
The contact owned a 2015 Ford F-250. The contact stated while starting the vehicle in his garage, the RPM raised to 500 before the vehicle turned off. The contact stated on the third attempt to turn on the vehicle the engine exploded and caught fire. The contact stated no warning light was illuminated. The contact stated he was blown out of the vehicle. The contact did not sustain any injuries nor sought medical attention. The contact stated the vehicle was engulfed in flames and also burned down his residence. The fire department extinguished the fire on the residence and the vehicle. A fire report was filed. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to an auto shop. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Engine code P20BA indicating a reductant heater issue with the DEF system. This issue is NHTSA ID number 10137151. This issue covers certain 2011 - 2015 models but not all 2011 - 2015 models using the same defective equipment.
- Fort Worth, TX, USA
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The contact owns a 2015 Ford F-250. The contact stated while driving at various speeds, the vehicle entered limp mode. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and told the contact that the vehicle was not under recall. The failure mileage was approximately 60,000.
Emissions control, I copied this from another because it is my exact same problem. Ford needs to fix this by the known issues. I took it to the dealer to get fixed under what I thought was a tsb, I was wrong. Wanted to charge $281 just to pull the code even though I already did and told them that this was my exact problem. In 2018 Ford extended the warranty period on their def heaters. The warrant included 2011, 2012 F250 thru F550. The warrant also included 2013, 2014, 2015 F 450 and F 550 but excluded the F250 and F 350. In researching this particular problem, I see a number of people who are having this exact issue with the 2015 F 250 and F 350. All of these vehicles use the exact same 6.7 power stroke diesel motor and I would think the def systems are similar if not identical. Ford should be required to include the 2013, 2014, and 2015 F 250 and F 350 in the warranty they extended to 11 years. I have owned two 2015 F 250 diesel trucks and both have had issues with the def systems. My truck currently has 106,000
At just over 100000 miles, check engine light code P20ba came on, reductant heater, turn out as it is an F250 its not covered, but F450 and F550 are. Also as air temperatures are in high 80F, the heater is not required. Now emissions are not meeting the specifications and truck completes more regens to stay clean, increasing chance of heating nearby items (straw, grass and household structure) potentially starting fires. The regens occur during highway travel and the heating affects surrounding area when parked
I was heading from cibolo, tx to kingsville, tx. (distance 181 miles) upon arriving at destination I shut down my truck. After approximately one hour, I started my truck and the check engine light came on. I connected my obd reader and it identified the fault code P21B0 (I did not clear any codes). From my research it relates to the 'reductant level sensor 'C' circuit high'. after researching more information I started looking through the information center under the vehicle setting and noticed the def level was below half (I never got a pop up or notification from the information cluster). In the past the information cluster would display the level notification without an engine light coming on. This time it did not. I purchased some def and filled the tank. It only took two gallons of def. The engine light remained on the rest of the day driving around after filling the def tank and the def 'below half' notification also remained on. The next morning I started the truck and the engine light was off and the def 'below half' notification was gone.
Since my last complaint this truck has had to have the def heater/sending unit replaced @ 70091 miles. Today the check engine light has come on again for the 4th time for a P207F code. Purchased truck October 2018 with 53,000 miles. December 10, 2018 ccv collar put in @ 57,104 miles for P207F code. December 21, 2018 nox sensors replaced @ 57414 miles for P207F code. August 30, 2019 egt sensors replaced @ 65687 miles for P242A & P2031 code. January 15, 2020 nox sensors replaced @ 69332 miles for P207F code. February 4, 2020 def heater/sending unit replaced @ 70091 miles - code ??. March 8, 2020 truck has popped P207F code again @ approx 70600 miles. At all times the truck was moving when the check engine light came on. At all times the truck was taken in for service within a few days of the check engine light coming on.
Bought used F250 October 2018 with approximately 55,000 miles. Went into shop for P207F on 12/10/18. Installed ccv collar kit and reprogrammed PCM @ 57,104 miles. 12/24/18 truck back into shop for P207F code. Nox sensors replaced @ 57,473. In January 2020, check engine light and limp mode message displayed. Nox sensors replaced again for P207F code on 1/17/20 @ 69.700 miles approx. Nox sensors only a year old. Per mechanic, catalytic converter is suspect - but is on indefinite back order with Ford. 1/24/20 while traveling down the road @ 60mph the truck started the "death wobble". truck back in shop, bad track bar replaced. Wheel damper needs replacing, but this part is also on indefinite back order.
The contact owns a 2015 Ford F-250. While driving at an unknown speed, the check engine warning indicator illuminated. The contact performed a diagnostic and found a code that indicated that the diesel exhaust fluid reluctant heater was defective. The contact spoke with two independent mechanics and phil long Ford at chapel hills (1565 auto mall loop, Colorado springs, co 80920, 844-234-1769) and was informed that there was an unknown recall placed on the vehicle for the failure; however, the VIN was not included. The manufacturer was notified of the failure and transferred the contact to NHTSA. The vehicle had not been repaired. The failure mileage was 59,000.
Truck was driving at 35 mph when all of the sudden lost compression. Coasted off the roadway. Vehicle had broken valve spring which dropped valve causing hole in top of piston. This truck is in new condition with oil changes regularly no warning lights on the dash or knocks. Zero indications prior to this happening. We own four Ford and believe this to be a faulty part. Thousands of dollars to repair. Only 92000 miles on it all highway.
The contact owned a 2015 Ford F-250. While driving approximately 65 mph, the "low engine power" and "low fuel" messages appeared and the contact detected a burning odor coming from the engine compartment. The contact heard an explosion coming from the engine compartment, which he belived was the master cylinder. The contact then noticed flames under the hood and smoke trailing behind the vehicle. The contact pulled over into a parking lot and unhooked the fifth wheel camper that was being towed. Bystanders assisted the contact with pushing the vehicle away from the camper. The fire department arrived and extinguished the fire. The police was present, but no report was filed. There were no injuries. The vehicle was towed to an impound lot. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The contact also mentioned that the failure occurred three days after the fuel filters were replaced by an independent mechanic. The vehicle was destroyed. The approximate failure mileage was 61,000.
The truck has 87,000 miles and I was driving 45 mph, engine light came on the truck jurked like back fire, no brakes no acceleration. Went to the nearest dealer they said the exhaust valve stuck and through the rod through the piston and cylinder wall. Ford says sorry need new engine 10,000.00
Radiator leak on the drivers side was observed after use. Mechanic stated that it was leaking where the metal core attaches to the plastic jug. Purchased Ford oem radiator, replaced it and it also leaked. According to Ford dealership this is an ongoing issues with this truck. Nothing is being done to correct the problem.
Vehicle is 34 months old with 47,000 miles. Radiator has to be replaced due to leak in the left front area of the radiator. I know I'm over the regular 3year/36,000 mile warranty, but the drive train warranty is still valid. Ford will not cover it. Radiator should not have to be replaced at this age of the vehicle. Isn't radiator part of engine/drive train? I understand this is an on going problem with these trucks. Ford should at least pay for parts. Thank you!
The contact owns a 2015 Ford F-250. While driving at various speeds, the vehicle suddenly became turbulent, shook, and a knocking noise was heard from the engine. The contact would have to park and turn off the vehicle in order to stop the failure from occurring. The contact took the vehicle to the dealer five times. The dealer stated that this was a common failure with the vehicle and there was no remedy. The vehicle was not repaired. The failure recurred. The manufacturer stated that the failure did not qualify under the lemon law. The VIN was unknown. The approximate failure mileage was 19,000.
During the epa mandated exhaust regeneration cycle the vehicle begins to shudder uncontrollably along with power loss. This behavior began at around 5,500 miles and now does it at least every other exhaust regeneration. It happens on multiple lane country roads and city roads at around 50 to 60 miles per hour. It seems more specific to the regeneration cycle than any other driving condition or input. Temperature is between 40 and 70 degrees outside so far. Each time it happens is worse than the last. The experience is scary and could be very dangerous. I no longer let my wife drive this vehicle for fear that it may shudder her off the highway.
A D V E R T I S E M E N T S
- Talledega, AL, USA