This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The recall that expired July 31, 2022 was to fix the reductant heater and sender assembly. I've had this issue ever since I owned this vehicle, but it only occurs when the DEF tank is at half-volume. Once it's at half volume, it generates the DTC P21B0 and doesn't tell me how many miles I have left in my DEF tank nor does it state how full it is. This is a risk in driving, as I have no idea how much fluid is left in my DEF tank. I was in the dealership in June to get two separate recalls resolved (21E01 as well as 21M01), but for 21M01, you needed to have the DTC present to be eligible. Well, the particular issue, 21M01, only occurs in my 2014 F-250 6.7L when the DEF tank gets near 1/2 full. This took several months to occur, landing it two weeks outside the July 31,2022 date. I contacted Ford and opened [XXX] at that time and today I was told I'm ineligible. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Paradise, CA, USA
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- Paradise, CA, USA