This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving down the road when all of the sudden the drivers side window exploded all over the inside of my truck. It exploded so hard (like a shotgun blast). It threw glass all over the inside of the truck, all over myself. Once I stopped, I noticed that I had blood on my seat. The glass actually was stuck in my skin on my elbow. It took almost 10 minutes to get it out of my hair. There were no other vehicles on the road or going by me to throw any debris at the window. I have photos if needed
"steering column control module" sccm (Ford P/N 3F944) plastic body broke, allowing the "multifunction switch" (Ford P/N 13K359) to separate from its electrical connector and become inoperable. The sccm plastic body is quite flimsy and the plastic is brittle - instead of just breaking, it shattered like glass. This failure occurred at night during a rainstorm 3-4-16. Had just exited onto an urban arterial from a freeway. Instantly the wipers, turn signals, and high beam became inoperable. Very dangerous driving home (1 mile from the event). Next day I was amazed at how extensively the plastic shattered, having no recall of treating it harshly - just using the device in the normal fashion.
The contact owns a 2011 Ford F-250. The contact stated that the vehicle was started and sat idle for ten minutes when he heard a loud explosion. The contact then discovered that the rear window glass had fallen from the vehicle and shattered. The vehicle was taken to the dealer. The dealer took pictures of the shattered glass and sent them to the manufacturer. Approximately two weeks later, he was advised that they would cover a percentage of the repairs to the rear window. The vehicle was not repaired. The failure and current mileages were approximately 8,100. The VIN was unavailable.
- Cheyenne, WY, USA
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- Oldtown, MD, USA