This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Starting with a service on 2/19/2008 the truck had been idling really rough and making a ticking sound when started. At that time the Ford service department stated that the noise went away with factory oil and filter. This problem has persisted up to and including when we took it in last week where we were told that this could be fixed with thicker oil, and to return when it is time for our next service. The second issue has persisted since mid 2010, it is a foul fuel smell coming inside the cab, through the ac vents when the truck is started in the morning and when idling. We have been told over and over aging that nothing can be found and they cannot smell it. We were also told that they drove the truck around during a service on 8/17/2011 to see if they could smell it, yet our miles in and miles out on our service records both state 47,771. Not sure how they drove it without changing the miles. Our truck barely has 50,000 miles on it, it is serviced regularly yet it idles horribly, smells of fuel and gets 7mpg. Something has to be wrong!
Stalls out after hot run and wont restart until cools down and sometimes after cool down it wont start without using astarter fluid.starts stalling around 60 mph.this is a 6.0 diesel truck.has stopped running running down the road after you let off gas pedal.have notified Ford of this problem and found that there was a recall on this truck.was told that there is not a recall by Ford when I called them.
The fuel injection control module (ficm) failed on my truck, causing the engine to not start or run. This is a very common component failure for the 6.0L diesel engine. If it fails when the vehicle is being driven, it could cause loss of control, loss of power steering, loss of braking capability. Ford must be aware of the common failure of this component, yet no recall to replace these faulty modules has been issued. In the interest of public safety, I request that Ford be required to replace all existing ficm's on the 6.0L diesel engine with one of better quality, and reimburse all owners of these vehicles that have already paid the excessive repair costs, commonly over $1000, to have their failed ficm's replaced.
- Whitehouse, OH, USA
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- Visalia, CA, USA