This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle shook all over the road and it misfired. It vibrated and rumbled. It was not a problem due to the balancing or alignment. It was something within the engine. Took the vehicle to the dealer, and the problem was still not fixed. Also, had a brake rotor problem. Took the vehicle three different times for the rotors. Had to pay out of pocket to have the brakes fixed. These problems started on March 1, 2004. The back window was leaking water. Took vehicle to the dealer, and that was not fixed. The consumer filed a lemon law complaint.
Contact states: 2000 Ford F250. The vehicle has 31,000 miles on it and has been in the shop several times for the same thing. The vehicle will die while driving down the highway. It will die while you are stopped at a red light. The dealer cannot find the problem. They have replaced the egr valve which is part of the engine 4-5 times. The problem still exits. The manufacturer said they could fix it. They have been working on it since it had 3,000 on it. Vehicle is still under warranty. At present it has 31,000 on it and is still having the same problem. The consumer is concerned for his safety. The consumer said the dealer or the mfr cannot give him any reason why the car keeps dying on the highway. They cannot specifically identify what is causing the problem.
While driving 60 mph in an incline the driver heard a loud popping noise coming from the front. Suddenly the vehicle stalled and restarted on its own. Consumer contacted the dealer twice, and was informed that the problem could not be duplicated.
Ford F250 engine stopped and vehicle lost power steering and brakes. While driving down a steep hill with the cruise control set the vehicle stalled which resulted in no power steering or brakes. The driver managed to put the vehicle in neutral and restart it. The vehicle was taken to the dealer with the service dept was closed. The consumer spoke to the service manager who indicated that if the service engine light wasn't still illuminated that they couldn't determine the problem. Twelve days later the consumer experienced the same type of failure. The vehicle was taken back to the dealer and left there from 11 am to 5:30 pm. The dealer was unable to determine the problem although they did perform various other updates. The vehicle was taken to another dealer who was also unable to determine the caused. The technician call Ford tech service who advised him that they were aware of the problem but currently had no solution or timer frame for resolving the problem. The consumer is requesting his money back since the dealer nor the manufacturer can provide a solution in a timely manner. See ODI 10067096 also.
Consumer purchased a 2004 Ford truck in November 2003, and had nothing but problems since then. This vehicle shut off while driving down the street/ on the highway or while being on a curb. Consumer took vehicle to dealer/mechanic shop 3 times, but problem was not resolved.
A D V E R T I S E M E N T S
- Parkland, FL, USA