This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford F-250. While driving 45 mph in rainy conditions, the window wipers were activated and a strong burning odor and smoke emitted inside the cabin. The vehicle was maneuvered to the side of the road. The contact inspected underneath the hood and noticed the wiper motor was completely burned. There were no flames present. The vehicle was towed to an independent mechanic, who confirmed that the wiper motor would need to be replaced. There was a recall for NHTSA campaign number: 01V258000 (visibility); however, the remedy consisted of replacing the wiper motor gear case cover. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 215,000.
- Marietta, GA, USA
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- Marietta, GA, USA