This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We had just had new Firestone transforce ht tires put on our truck. Approximately four months later, as we are traveling down the highway at 65 mph, we felt a serious vibration in the left rear tire. We slowed down to 60 mph & that's when the tire blew out. We pulled to the shoulder of the highway to inspect & the tire blew out the sidewall. We did not hit anything & no road hazard caused this damage. We simply felt as a serious vibration & within a half a mile or mile it blew out. The shop where we purchased the tires charged us for another tire. This should have been covered by warranty but we went ahead and paid for it because we needed the vehicle for work. It continued to have severe vibrations which cause difficulty steering the vehicle in acceleration & in braking. So we had everything replaced on the front end. After this, the truck still felt unstable...the vibration was still there and it was still difficult to steer.. it also had a tendency to pull from one side to the other & at all times & my air pressure was at spec. Then just recently, we notice that all the tires, including the one that we had replaced from the blowout, were coming apart on the side walls. There were cracks all around the sidewall of every single tire. This caused quite an alarm to us as we had been driving this truck & could have been seriously injured or killed had we not notice this flaw! there's a problem with these tires and it is serious! there's also also a problem with some of your dealers as well, because they also refused to replace these four tires under warranty just as they did for the blowout. They prorated my tire usage with no known mileage of when the tires were originally purchased because they didn't document it. All five of these tires should have been replaced under factory warranty with no charge! they need to be recalled immediately before someone gets killed!
While I was on a highway driving at 65 mph my steering and brakes went out at the same time. I happened to be 200 yards behind the traffic in front of me and I was able to stop the vehicle before impact. A hydraulic hose failed and rendered the steering and brakes almost completely useless. The steering was extremely difficult to control but I managed. The brakes were almost completely gone but I managed to slow the truck down to a safe stop off the highway. When I had the truck towed to my diesel mechanic I was told by the owner that Ford engineered the hydraulic system to control the steering and brakes. I will never buy another Ford with that kind of ridiculous engineering. I had three hoses replaced at a total cost of $451.54. One factory hose was $172.53, another $100.68 and the third was $24.04. The safety issue here is unreal. How could Ford engineering have done such a stupid thing.
I have a complaint as Ford with there shifters I have also seen it on some older and newer models is the two bolts on the bracket on the end of the shifter rod on the steering column come loose and or missing bolt and there for have shifting problems as I did one morning with my 2000 F 150 went to start the truck early in the morning truck was I thought was in park all the way as I left it went inside to get something come back out truck was ac-cross the street estimated 3100 dollars in damage to my truck with a simple missing bolt on the shifter caused this issue and I feel this is a safety concern I fixed the problem my self but I sure think it should be recalled so no one else gets hurt or killed I have pics to prove the damage I can email them if needed.
When vehicle is at idle, turning the steering wheel is impossible. It's extremely difficult to maneuver the truck in and out of parking spaces without risking hitting another vehicle or a person.
- Brighton, CO, USA
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2000 F250 sd 7.3 diesel incident date 2/15/2010 2/12/2010 I took my truck into the dealer to get a oil change and a recall fixed on the cruise control. That morning when I started it up, it had a noise when I turned the wheel, when I brought it in, they said the gasket on my power steering had gone bad, and I needed a complete replacement of my power steering pump. Now is when the real problem starts... I had not experienced this problem prior to the dealer visit. All of the sudden when I drive on the highway, any rough road sends it into uncontrollable shaking, I thought I was going to lose complete control of the truck, it could easily cause an accident. I looked for this problem on the internet, and found this is a problem for many Ford sd drivers, and as others have put it, Ford won't do anything until the deaths out way the recall cost. It is up to people like you, to keep us safe, and make these car companies fix their problem vehicles before there are too many deaths. I am sure there has to of been an accident caused by this problem, very possibly 1 or more deaths, I know of one person with this problem on the website caused a 3 car accident. I called the dealer, they want to come to my home and drive it to the dealership, I said I would have it towed in, but they want to drive it, which makes me uncomfortable, since I am liable for what happens with my truck. There has been no modifications done to this vehicle, and the tires are the appropriate tires and they are filled with the proper air pressure.
1. brake rotors serviced 7 times(the 3rd. New set of rotors is currently on front). 2. exterior paint failed and required repainting. 3. front ball joints failed. 4. front hubs failed. 5. power steering pump failed. 6. water pump failed. 7. suspension bushing failed. 8. 3 of 4 stock tires developed bulges. 9. currently there are suspension problems developing in the front and the hubs do not engage automatically.
While traveling on the highway and without prior warning, the windshield wipers stopped while in use.. the wiper motor was replaced under recall previously, however the second time the cover and switch assembly was replaced at the consumer expense. Also the pinion seal was replaced due to a leak.
David warshaw of warshaw engineering was asked to inspect vehicle after accident occurred when driver ray kane was driving, mr kane stated that the steering system failed, causing vehicle to jack knife, however the investigator states that no problems were found with the steering system that would have caused or contributed to the accident.
Since purchase of vehicle steering has had problems. When turning steering wheel there is a delay. Consumer turns wheel 1/4 of a turn and vehicle will not respond. Dealer has tightened steering and gearbox. Did not remedy problem. Dealer stated Ford is aware of problem, but has no remedy. Also the vehicle steers left and right.
When at a stop not able to turn wheels while brakes are applied. Ford company indicated that this was the way vehicle was designed. The design flaw is the cause for steering problem that occurs when brakes are applied. A new wider stance, tie rod angle and the fact that there is more weight in the front end than on the 97 older body style vehicle.
While comming out of a turn steering system malfunctioned, causing vehicle not to straighten out, which may cause a crash. Dealer could not determine the cause.
Will not steer when hard or emergency braking, or at stand still, Ford states it is normal operating condition and no repair action. Special service messages 12995. This is dangerous and something should be done about repairs, the complaint is wide spread. If one is towing a trailer, downhill and needs to slow or stop there will be on steering, or a hard braking at a turn.
A D V E R T I S E M E N T S
- New Castle, IN, USA