This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ref:een19-47774 (to be fwd by mail) the front tank strap on the vehicle failed and the tank dropped until supported by skid plate. Some diesel fuel spilled in garage, creating fire hazard but was cleaned up w/O incident. I contacted diehl Ford in bellingham wa as no Ford dealer in juneau ak at that time. I ordered and they sent 2 straps (F72Z-9054-ba), bolts&nuts which I found out later were not authorized by safety recall 11S21! I contacted the local (temporary) Ford repair facility--evergreen motor works relative to this repair and they discovered the safety recall 11S21 and stated that Alaska vehicles were not covered by this recall.I cotacted Ford Motor Co. By email and got the same answer. As a senior electrical engineer I know this is total bs as Alaska has much worse weather conditions than any of the :South 48" states covered by safety recall 11S21!! stanley Ford is now the local Ford dealer but still could not fix my Ford F250 tank strap under the recall but could fix the safety recall 09S09 speed control mod! it should be also noted that the driver seat belt buckle failed about the same time!! Ford co. Did not seem interested in this problem. I replaced this immediately as I feel safety is very important! signed/ [xxx] sr. Engineer information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
Structure of the body had a crack. Crack is started at the window opening, and was working its way rearward. Also, noticed when washing vehicle paint was chipping because the crack behind the window on the driver's side door post was getting bigger.
- Mullica Hill, NJ, USA
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- Juneau, AK, USA