This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle lost power while driving on highway requiring vehicle to be guided to shoulder. Once on shoulder, truck died and would not restart. After being towed to dealership, the vehicle was found to have a failed fuel pump. At the time of the incident, vehicle had 27671 miles on odometer.
During a long road trip my truck displayed a message stating that I had a Powertrain Malfunction/ Reduced Power. My truck, while driving, reduced itself to half power. It also would not charge. I was 3 states away from home when this happened. I took the vehicle to my Ford dealership once I was able to get it home. The technician simply cleared a code and said that the issue could not be replicated. Clearly there is an issue. I know several people with the same issue. Frankly, I don't think that I can trust my new truck a significant distance from my residence.
When sitting at a stop light/stop sign/a complete stop, the truck will switch to electric mode... after about five to seven seconds, the truck "jumps" -- if feels like you just got rear ended. Truck currently at the dealership with no known ETA on repair.
Fuel odor when exiting the truck. Looked under the truck to investigate the gas odor and found a weeping gas line connection between the gas tank and transmission. Took the truck to Gary Yeoman Ford in Ocala, FL and they estimated it would cost $1385 to do the repair, however, they did not give us a copy of the estimate. Called them back today, 11/29 to set up an appointment for the repair and they will call us back to drop off the truck as it may take a couple of days to get the part.
While driving on the interstate my 2022 F150 Lightning platinum lost all power to the front motor. The "comfort" mode display showed no warnings, messages, or signals to indicate that power was severely limited. I realized the issue as the vehicle was losing speed as I was going up a grade where the vehicle would hardly maintain 75mph with my foot to the floor. I have pictures from the incident which I have uploaded. (The screenshots are from the typical display, and with the specific vehicle power menu enabled. I did not capture a picture of the "Comfort" display during the incident. I have uploaded an image of the comfort display I had previously taken.)
After over the air update, received a do not drive message with high voltage message and powertain failure, truck brought to dealer, were it spent 6 weeks to get repaired. As the dealer had to wait for the part even though the dealer working on the vehicle was told by Ford to order parts related to the high voltage battery back in February. In which the dealer never did
On June 26, 2023 I received a message from Ford Motor Company that they had detected a battery module "not performing as expected" in my 2022 F-150 Lightning BEV truck. A contact at the Ford Battery Electric Vehicle Team stated the defective battery module would be replaced under Ford Customer Service Program 23H01. The contact stated that a replacement battery module had been ordered, and an appointment was set up at the local dealership for 7/31/2023. As of 8/22/2023 no work has been done to repair my truck. There are numerous postings on the F-150 Lightning Forum involving powertrain failures and loss of power while driving, High Voltage Battery warnings, and notices from Ford of defective battery modules. Loss of power while driving is obviously a very serious safety issue. It appears the scope of battery issues with Ford F-150 Lightning BEV trucks is very significant.
Vehicle lurches forward when at a stop while in electric mode. When releasing the brake, the vehicle lurches forward into a -??bang-??. Occurring at every stop while in electric mode. CEL for fault with auxiliary transmission oil pump
A D V E R T I S E M E N T S
- Tomball, TX, USA