This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased vehicle on [XXX]. The vehicle was brand new and had 12 miles on it. I drove the vehicle home. My family and I went out to dinner and returned home and the vehicle remained in our garage. In the morning, I drove the vehicle to the gym. the vehicle was at that location for approximately two hours. I then drove it to my workplace. When I pulled into the parking lot I noticed some smoke from the hood. I turned off the vehicle and popped the hood. I then tried to open the hood, but realized that the vehicle was on fire. I backed away from the vehicle and called 911. The vehicle was ablaze within 1 minute of me exiting the vehicle. Firefighters responded approximately 8 minutes later and put out the fire. I do have videos of the fire happening INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Upon acceleration to highway speeds, the vehicle motor bogged down and started to shake the engine bay. White smoke started coming out of the exhaust and a very prominent rattle came from engine bay which did not subside. Fordpass detected an engine misfire, but I believe its a component of the turbo that may have blown. Truck has 700 miles on it. Ford is still diagnosing the vehicle to date.
- Dundee, MI, USA
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- Broomfield, CO, USA